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Administration Assistant
3 months ago
Wright Hassall LLP
Full time
Permanent
**Responsibilities**:
- Assess and resolve administrative enquires or requests, primarily in writing by electronic channels to ensure that the customer requests and enquiries are resolved at the first point of contact.
- Responsible for accurately maintaining company systems so that any information given, actions taken relating to any customer enquiry are logged and followed up within agreed SLA’s.
- Accountable for using sound judgment and taking decisions within established procedures.
- Processing of cheques
- Printing and sending correspondence out to customers.
- Use knowledge and expertise gained within the role to ensure compliance with all company policies and procedures.
**Person Specification**
- Good eye for detail and ability to effectively prioritize and execute tasks.
- Pervious admin experience is preferential.
- Excellent communication skills
- Good organizational skills
- Willingness to learn.
- Ability to problem solve.
- Work both on your own initiative and as part of a team
**Benefits**
We offer a competitive salary and excellent benefits package, including 22 days annual leave (increasing to 25 days), pension, training and development, life assurance, healthcare scheme, subsidised gym membership, on-site parking, canteen and an active social committee.Monday to Friday, no weekends required. Please note this is an on site role and we can not offer hybrid working.**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant**
- The purpose of the role is to provide administrative support services to the Debt Recovery department. We are looking for a highly organised administration assistant with excellent knowledge of Microsoft Word and Outlook.**Salary**
£22,250
**Hours**
36.25
**Benefits
