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Safety and Support Officer

4 weeks ago

Penryn, United Kingdom Falmouth Careers Full time

**About The Role**:
**Are you passionate about delivering excellent customer service? Are you passionate and committed to providing a positive student experience?**

We are seeking an experienced professional to work as part of a diverse team providing campus Safety and Security and supporting students, staff and visitors on our Penryn and Falmouth Campuses.

As a small team we provide a wide range of services to our campus communities from the more traditional security duties of active patrolling and attending alarms to providing frontline support and pastoral care to our students. As a friendly, approachable and professional person you must be able to provide pastoral care by identifying and resolving student issues with empathy and sensitivity. You will have a genuine compassion towards the mental health challenges facing young people and be committed to providing a positive student experience.

**About You**:

- Good and thoughtful judgement with the ability to assess situations calmly and effectively
- Strong commitment to Health and Safety
- Knowledge of Microsoft Office and proficiency in standards of report writing
- Full clean driving licence
- Good general level of fitness

A background in security is not essential as a full training package will be provided to ensure you have the knowledge and skills to work in this unique environment.

Due to the nature of the role, you will also be required to undergo an Enhanced Disclosure & Barring Service Check.

For full details of the skills/experience required, please see the job description above.

This is a permanent position working 42.46 hours per week on a 4 on 4 off day shift pattern, 12 hours per shift working 7.30am to 19.30pm.

The closing date for this position is
**Sunday 13 August 2023.**

**About Us**:
**Falmouth Exeter Plus **is the service delivery partner of Falmouth University and the University of Exeter. We deliver shared services and facilities for both partners in Cornwall underpinned by close collaboration with Students Union, the combined students' union for Falmouth and UoE, to ensure that the interests of students and staff are at the heart of everything we do. Both institutions are expanding their teaching and research operations in Cornwall at a pace. It is, therefore, a fast-moving environment where agility and a positive approach to change and enhancement are critical, our purpose or mission is 'to deliver world-class shared professional services to help its university partners to achieve their global ambitions.

**benefits**, including:

- **Employer Pension Contribution up to 10%.**
- **26 days + 8 days bank holiday.**
- **Life Assurance**
- **Subsidised Gym Membership**
- **Enhanced Maternity/Paternity Pay**
- **Perkbox**

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.

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