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Safety and Support Officer

4 months ago

Penryn, United Kingdom Falmouth Careers Full time

**About The Role**:
**Are you passionate about delivering excellent customer service? Are you passionate and committed to providing a positive student experience?**

We are seeking experienced professionals to work as part of a diverse team providing campus Safety and Security and supporting students, staff and visitors on our Penryn and Falmouth Campuses.

As a small team we provide a wide range of services to our campus communities from the more traditional security duties of active patrolling and attending alarms to providing frontline support and pastoral care to our students. As a friendly, approachable and professional person you must be able to provide pastoral care by identifying and resolving student issues with empathy and sensitivity. You will have a genuine compassion towards the mental health challenges facing young people and be committed to providing a positive student experience.

**About You**:

- Good and thoughtful judgement with the ability to assess situations calmly and effectively
- Strong commitment to Health and Safety
- Knowledge of Microsoft Office and proficiency in standards of report writing
- Full clean driving licence
- Good general level of fitness

A background in security is not essential as a full training package will be provided to ensure you have the knowledge and skills to work in this unique environment.

Due to the nature of these roles, you will also be required to undergo an Enhanced Disclosure and Barring Service check.

For full details of the skills/experience required, please see the job description above.

These positions are offered on a permanent contract. The hours are 42.46 hours per week on a 4 on 4 off night shift pattern, 12 hours per shift, working 19.30 pm to 07.30 am.

The closing date for these positions is **Sunday 10 March 2024.**

**About Us**:
**Falmouth Exeter Plus** manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.

It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.