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Administrative Assistant/receptionist

1 month ago


Derry, United Kingdom The Resource Centre Derry Full time

Main Duties and Responsibilities:

- To provide general administrative and clerical support where necessary, as requested by the Meals on Wheels Co-Ordinator and the management team.
- To answer the telephone, screen and direct calls as appropriate.
- To take and relay messages efficiently.
- To greet visitors, put them at ease and direct them as appropriate.
- To deal with queries from the public and service users and provide information to callers.
- To be impartial and treat service users in a way which is non-judgmental and without bias.
- To ensure knowledge of staff movements in and out of the Centre, especially managers and drivers.
- To monitor visitor access and maintain security awareness and fire safety.
- To undertake mandatory training necessary.
- Maintain and update company database (Evide).
- Update office policies as needed.
- To contribute to the maintenance of a safe working environment.

'''Experience'''
- Proficiency in MS Office (MS Excel and MS Word, in particular)
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Attention to detail and problem-solving skills
- Ability to work independently with mínimal supervision
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to prioritize work

If you are a self-motivated individual with excellent organizational skills and attention to detail, we would love to hear from you. This is a great opportunity for someone looking to grow their career in an administrative role.

**Job Types**: Part-time, Temporary contract
Contract length: 12 months

**Salary**: £11.44 per hour

Expected hours: 16 per week

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 11/04/2024
Reference ID: AA/04/24


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