Technical Support Apprentice

6 months ago


Wokingham, United Kingdom Fisco Uk Full time

Company Profile

The purpose of the Company is to provide infrastructure services to the private sector, notably:

- Facilities Services
- Information Technology and Communication Services
- Property Services
- Energy Management

The Company was established in 2009 and is a start-up business. The ambition is to establish a premier service business with a turnover exceeding £50m per annum and employing over 300 people

Key Tasks
- Provide IT support for any software/hardware issues that arise
- Provide IT support for any phone/network issues that arise
- Setup new joiners with a laptop/desktop/phone and any peripherals as necessary
- Perform leaver process when employees leave, as per IT leaver process
- Administer the Office 365 admin portal
- Ensure Windows updates are applied to all in house servers at a time agreed with management to cause the least amount of disruption
- Setup new users on CIMS/Taskye (FISco in house Facilities Management system)
- Setup new Suppliers/Customers on Taskye
- Administer user holidays in CIMS as necessary
- Liaise with 3rd party IT support company about any IT issues that need escalating (they predominantly look after the server/network infrastructure, but have admin access to login remotely and look at desktop support issues also)
- Liaise with 3rd party IT support company about any issues relating to Office 365 licensing
- Liaise with 3rd party phone/internet company about any issues arising with the service/products and any requirement for additional services/products
- Single point of contact for GDPR for FISco
- Single point of contact for ISO 9001 for FISco
- Perform IT asset management
- Perform IT asset purchasing when required, following the IT purchasing process
- Make basic content changes to the FISco website and maintain the wordpress site to make sure it is up to date
- Perform duty as the “Document Control Manager” as per the “Control of Documents” procedure

Continually look for ways to improve/enhance the way that FISco use technology and suggest improvements to the senior management team at management meetings.

As an apprentice you will study a level 3 cloud support specialist course.



  • Wokingham, Wokingham, United Kingdom Estio Training Limited Full time

    Level 3 Digital Support Technician Job Description**About the Role:**We are looking for an apprentice to support the integration of digital solutions to enhance our construction training business.Responsibilities:Provide technical assistance in the management and troubleshooting of digital systems, including hardware, software, and network-related...

  • Apprentice

    6 months ago


    Wokingham, United Kingdom Toni&Guy Full time

    Location: Wokingham **Why TONI&GUY?** As the most celebrated and award-winning British hair brand, we offer the ultimate learning experience. With unlimited access to our specialist education programmes and endless opportunities to progress, there are many routes to take you to the next level in the TONI&GUY network. At TONI&GUY, we redefine hairdressing...


  • Wokingham, United Kingdom Jacobs Full time

    **Location**: Wokingham, GB **Category**: Engineering **Job ID**: EST0001FL **Your Impact**: **At Jacobs **we’re** all about **c**hallenging **t**oday **to** **reinvent** **t**omorrow!** - Start your career with a company that inspires you to deliver your best work so you can grow and succeed! **The biggest questions spark our curious minds**.** - At...

  • Apprentice

    7 months ago


    Wokingham, United Kingdom Toni & Guy Full time

    Location: Wokingham The Journey   Apprentices embark on a 18- 24 Month programme, with training taking place at either one of the academies, regional hubs or I n-salon (dependant on Location) . Apprentices gain a Hair Professional Standard Level 2.   Working Pattern – Up to 40 hours per week,...


  • Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    We are seeking an ambitious individual to join our team as an Apprentice Food and Beverage Assistant. This exciting opportunity will give you the chance to gain hands-on experience in a fast-paced restaurant environment and develop your skills in customer service, teamwork, and food preparation.">Key Benefits:">">• Competitive salary: £23,000 - 25,000 per...


  • Wokingham, Wokingham, United Kingdom Syntech Recruitment Ltd Full time

    Syntech Recruitment Ltd is seeking a highly skilled Product Support Engineer to join their team. This role offers an exciting opportunity to work with a well-established company that continues to grow its workload and expand its customer base.About the Role:Provide technical support for customers via phone and email on a range of T&M equipmentDocument and...


  • Wokingham, United Kingdom 1st Choice Recruitment Full time

    Technical Sales Administrator/Support Wokingham Monday to Friday, Office based £28,000 - £30,000 We are currently seeking a Technical Sales Admin/Support professional to join our Wokingham based client's dynamic team on a permanent basis. In this role, you will be responsible for providing exceptional customer service by handling sales and technical...


  • Wokingham, United Kingdom JM Glendinning Insurance Brokers Full time

    **Kickstart Your Career as an Apprentice Insurance Account Executive** Are you ready to embark on a rewarding journey in the world of Insurance? We're seeking enthusiastic Apprentice Account Executives to join our friendly and hard-working team at our town-centre offices based in Wokingham. This is your opportunity to be a part of a dynamic company that...


  • Wokingham, United Kingdom Leaders Romans Group Full time

    Leaders Romans Group are looking for a new Apprentice Procedural Administrator to join us on a permanent basis based in our high performing office in Crowthorne House, Wokingham. This is a chance to join an award winning, national property company who are going through exciting periods of growth and who offer tailored award winning training and development...


  • Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    About FISco UKFISco stands at the forefront of the UK's rapidly expanding technology-driven facilities management sector. Nationwide, over 30 esteemed Blue chip organisations entrust FISco with the management of their premises, enabling them to concentrate on elevating their business to greater heights.As a dedicated IT support apprentice, you will play a...

  • IT Support Technician

    2 weeks ago


    Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    About the RoleWe are seeking a dedicated IT support apprentice to join our team at FISco UK. As a dynamic business environment, we require someone who can navigate challenges with ease.The successful candidate will study a level 3 IT support course while performing various tasks, including:Providing IT support for software/hardware issues.Liaising with...


  • Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    Are you looking for a career in the food industry?Giggling Restaurants Ltd is seeking an enthusiastic Apprentice Food and Beverage Assistant to join our team.">">Our company offers a fantastic opportunity to gain hands-on experience in a busy restaurant environment, working alongside our experienced chefs and hospitality teams. This apprenticeship program...


  • Wokingham, Wokingham, United Kingdom Hamilton Barnes Associates Limited Full time

    Service Desk Engineer Job DescriptionHamilton Barnes Associates Limited is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will play a critical role in resolving technical issues for clients, while also mentoring junior engineers and supporting the delivery of high-quality services.Job Summary:Responsible for...


  • Wokingham, Wokingham, United Kingdom Estio Training Limited Full time

    Digital Support Technician Apprentice Job Description**About the Company:**BAM Construction Training is a UK-based company specializing in providing high-quality training and certifications for the construction industry.Job Description:We are looking for a Digital Support Technician Apprentice to join our team. As a Digital Support Technician Apprentice, you...


  • Wokingham, United Kingdom Vision-Box Full time

    **_The Vision-Box World _** Join us on our exciting journey and become part of our innovative future! At Vision-Box, you are empowered to be innovative, creative and hands on. You will need energy and drive to help us reach our goals and will be rewarded with opportunities to grow and develop your career with us. We want motivated people who can think on...


  • Wokingham, United Kingdom Vision-Box Full time

    **_The Vision-Box World _** Join us on our exciting journey and become part of our innovative future! At Vision-Box, you are empowered to be innovative, creative and hands on. You will need energy and drive to help us reach our goals and will be rewarded with opportunities to grow and develop your career with us. We want motivated people who can think on...


  • Wokingham, Wokingham, United Kingdom Ashridgenursery Full time

    Our Vision">Ashridgenursery aims to create a nurturing and inclusive environment where every student can thrive academically, socially, and emotionally.">Job Title: Educational Apprentice - Early Years">About the Role">We are seeking an ambitious and dedicated individual to join our team as an educational apprentice - early years. The successful candidate...


  • Wokingham, United Kingdom Vision-Box Full time

    **_The Vision-Box World _** Join us on our exciting journey and become part of our innovative future! At Vision-Box, you are empowered to be innovative, creative and hands on. You will need energy and drive to help us reach our goals and will be rewarded with opportunities to grow and develop your career with us. We want motivated people who can think on...


  • Wokingham, United Kingdom VolkerWessels Full time

    VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities. We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic...

  • Technical Lead

    3 weeks ago


    Wokingham, United Kingdom Franklin Bates Limited Full time

    Technical LeadWokingham (3 days a week)Up to £53,000An established and successful international sports clothing and sports equipment brand are looking for a hands-on Technical Lead to join them to contribute towards day-to-day business IT system changes and provide guidance and support as a mentor figure to a small IT team, as the right-hand person to the...