Technical Support and Systems Expert

2 days ago


Wokingham, Wokingham, United Kingdom Hamilton Barnes Associates Limited Full time
Service Desk Engineer Job Description

Hamilton Barnes Associates Limited is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will play a critical role in resolving technical issues for clients, while also mentoring junior engineers and supporting the delivery of high-quality services.

Job Summary:

  • Responsible for managing and resolving technical issues for clients.
  • Acts as a mentor for junior engineers, providing guidance and support.
  • Configures, deploys, and supports Microsoft environments.
  • Manages and troubleshoots systems and network solutions for clients.

Key Qualifications:

  • Microsoft Suite experience, including servers, Azure, Active Directory, and other related technologies.
  • MSP experience, with a proven track record of delivering high-quality services.
  • Experience working in a service desk environment, with excellent communication and problem-solving skills.

Salary and Benefits:

  • Competitive salary range of $55,000 - $75,000 per annum, commensurate with experience.
  • Unlimited paid time off, allowing you to recharge and maintain a healthy work-life balance.
  • A comprehensive health insurance package, including medical, dental, and vision coverage.
  • A flexible work environment, with the option to work from home or in the office.
  • Certifications and training provided, to help you advance your career and stay up-to-date with industry developments.
  • A 401k matching program, to help you plan for your financial future.


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