IT Infrastructure Assistant
1 week ago
**About the Company:**
BAM Construction Training is a UK-based company specializing in providing high-quality training and certifications for the construction industry.
Job Description:
We are looking for a Digital Support Technician Apprentice to join our team. As a Digital Support Technician Apprentice, you will be responsible for supporting the integration of digital solutions to enhance our construction training business.
Key Responsibilities:
- Provide technical assistance in the management and troubleshooting of digital systems, including hardware, software, and network-related issues.
- Handle user inquiries, resolve technical problems, install and update software, and maintain system performance.
- Ensure data security, perform regular backups, and support cybersecurity measures.
- Assist in setting up new devices, training users on digital tools, and ensuring compliance with IT protocols.
- Help to integrate digital solutions to improve business efficiency.
- Support the day-to-day operations of the business.
- General Administrative Tasks and Housekeeping Duties.
- Take stock of the existing digital solutions we have in place and prioritize which need improving first.
- Assist our instructors with digital technology.
Requirements:
- 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
Skills Required:
- Confidence using office suite (Excel, Word etc.)
- Ability to understand/or desire to learn basic website coding (Word Press etc)
- Competence in downloading apps and managing logins.
Salary and Benefits:
- Estimated salary: £25,000 - £30,000 per year, depending on experience
- Optional pension scheme (5% employee, 3% employer)
- 20 days a year, plus bank holidays, plus Christmas shutdown.
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