IT Infrastructure Assistant

1 week ago


Wokingham, Wokingham, United Kingdom Estio Training Limited Full time
Digital Support Technician Apprentice Job Description

**About the Company:**

BAM Construction Training is a UK-based company specializing in providing high-quality training and certifications for the construction industry.

Job Description:

We are looking for a Digital Support Technician Apprentice to join our team. As a Digital Support Technician Apprentice, you will be responsible for supporting the integration of digital solutions to enhance our construction training business.

Key Responsibilities:

  • Provide technical assistance in the management and troubleshooting of digital systems, including hardware, software, and network-related issues.
  • Handle user inquiries, resolve technical problems, install and update software, and maintain system performance.
  • Ensure data security, perform regular backups, and support cybersecurity measures.
  • Assist in setting up new devices, training users on digital tools, and ensuring compliance with IT protocols.
  • Help to integrate digital solutions to improve business efficiency.
  • Support the day-to-day operations of the business.
  • General Administrative Tasks and Housekeeping Duties.
  • Take stock of the existing digital solutions we have in place and prioritize which need improving first.
  • Assist our instructors with digital technology.

Requirements:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

  • Confidence using office suite (Excel, Word etc.)
  • Ability to understand/or desire to learn basic website coding (Word Press etc)
  • Competence in downloading apps and managing logins.

Salary and Benefits:

  • Estimated salary: £25,000 - £30,000 per year, depending on experience
  • Optional pension scheme (5% employee, 3% employer)
  • 20 days a year, plus bank holidays, plus Christmas shutdown.


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