Complaints Handler

**COMPLAINTS HANDLER** **BURTON-ON-TRENT** **Up to £27,000 + BONUS + BENEFITS** A thriving Financial Institution based in Burton on Trent is looking for a Complaints Handler to join their fast-paced, exciting team. **ABOUT THE ROLE** The Complaints Handler will be responsible for the collection of overdue accounts and ensuring all cases are actioned...

**Complaints Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited...

**Complaints Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited...

As our complaint’s investigator, you will take the lead on complaints - concerns received into the company. You will launch an investigation on the company processes to understand process and draw a conclusion from your findings. If needed, you will then discuss and implement corrective - preventive actions, support the team to implement changes to avoid...

**Account Handler - Stoke-on-Trent - ARD894655** Are you someone looking for a new challenge who thrives in the Insurance Industry? Pace Ward are on the hunt for a talented Insurance Commercial Account Handler who is ambitious and customer focused to use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client...

**Call Handler - Customer Service** **Monday to Friday 8.30am to 5.30pm** **Stoke-on-Trent** **£23,400** We are recruiting for Customer focused individuals who will provide customers with a first-class service! Our client is a leading organisation within their industry and are looking to build their successful Customer Service team. **You will be**: -...

**Hybrid working with at least 2 days in the office** We put People First by delivering safe, decent homes and excellent housing services through our talented Aspire team. We have an exciting opportunity to join our team as a new Customer Resolution Officer. We’re looking for an individual that has worked in a similar complaints role and understands the...

**Account Handler - Stoke-on-Trent - ARD894655** Are you someone looking for a new challenge who thrives in the Insurance Industry? Pace Ward are on the hunt for a talented Insurance Commercial Account Handler who is ambitious and customer focused to use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client...

Job Summary:A highly skilled Chief Complaints Manager is required to join our team at Davies in Stoke, UK. The successful candidate will be responsible for leading the day-to-day operations of the Customer Relations department, ensuring seamless service delivery in line with client and regulatory requirements.About Us:We are a specialist professional...

Job DescriptionAt Davies, we are seeking a highly skilled Customer Relations Director to lead our Customer Relations Division. This is a crucial role responsible for leading a department that supports a diverse range of clients and customers.The ideal candidate will have a minimum of 5 years complaints handling experience and 5 years people management...

**Senior Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Hybrid working after probation!** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and...

Job Title: Customer Relations ManagerAt Davies Group, we are seeking a highly skilled and experienced Customer Relations Manager to lead our team of Complaint and Admin handlers. The successful candidate will be responsible for managing the personal and professional development of team members, setting objectives, conducting structured performance reviews,...

5 - Monday to Friday 8am-7pm on a rotational basis Contract : Hybrid Start Date : 13th of January Reporting into our Home Claims Leader the Home Claims Handler will responsible for the management of home claims handling within their handling authority limit. The Home Claims Handler is also required to maintain and deliver an effective claims support...

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising with service plus option to...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

Hours : 37.5 - Monday to Friday 8am-7pm on a rotational basis Salary: £24300 Location: Bexhill Contract : Hybrid Start Date : 13th of January Role purpose Reporting into our Home Claims Leader the Home Claims Handler will responsible for the management of home claims handling within their handling authority limit. The Home Claims Handler is also...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

We are looking for a **Service Coordinator Installation Team/ Customer Complaints Handler **to join our growing and dynamic team, at our Clacton-On - Sea site. - **Who are we? **_ CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience...

We are looking for a **Service Coordinator Installation Team/ Customer Complaints Handler **to join our growing and dynamic team, at our Clacton-On - Sea site. - **Who are we?**_ CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience...

Waste Management OperativeEssex Waste Partnership is seeking a Waste Management Operative to join our team at the Burnham on Crouch site.The successful candidate will be responsible for assisting the public with queries and complaints, ensuring compliance with safety standards, and contributing to safe and efficient site operations.Key...