Call Handler

4 weeks ago


StokeonTrent, United Kingdom Uniting People Full time

**Call Handler - Customer Service**
**Monday to Friday 8.30am to 5.30pm**
**Stoke-on-Trent**
**£23,400**

We are recruiting for Customer focused individuals who will provide customers with a first-class service

Our client is a leading organisation within their industry and are looking to build their successful Customer Service team.

**You will be**:

- Speaking to customers on the phone
- Listening to customers and identifying their individual needs
- Reviewing customers accounts and aiming to fix any issues first time
- Promote additional services
- Identify opportunities and drive improvements
- Resolve any complaints and escalate to management wherever needed

**Benefits**:

- 33 days holiday + day off on your birthday
- Pension Scheme - up to 6% employer contribution
- Option to buy/sell holiday
- Employee health plan
- Employee Assistance programme
- Recognition scheme - Recognised every month, quarter and year

APPLY NOW

**Job Types**: Full-time, Permanent

Pay: £23,400.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person


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