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Call Handler
1 month ago
**£21,500 to £23,500 Dependent on Experience**
**Bonus Scheme**
**Monday to Friday, 37.5 hours**
**Stoke-on-Trent**
**We are ideally looking for people with the below skills to work within our clients fast paced customer service department**:
- Self-motivated and able to work to and achieve a variety of targets
- The ability to close a sale and overcome objections successfully
- Excellent rapport building and communication skills
- Good computer skills including the use of word, excel and outlook
- Professional, polite and a desire to earn money
- An excellent telephone manner and the ability to deliver a high level of customer service
- Excellent attention to detail
**Your daily role will include**:
- Taking inbound calls from clients wanting to obtain an insurance quotation
- Making outbound calls to customers who have left details on our website to provide a quotation
- Fact finding and data inputting onto our in-house computer system
- Provide advice to clients on insurance products
- Closing sales and overcoming any objections raised
**BENEFITS**:
- 28 days holiday inc Bank holidays, increasing to 33 with length of service
- Day off on your birthday
- Length of service bonus - after 2 years’ service in November £100 bonus per year
- Free car parking
- Company sick pay
- HSF health plan
- Paid for CII (Chartered Insurance Institute) qualification
- Absence Raffle each year
- Auto enroll pension
- Quarterly performance raffle
- On-going training and development
- Discounts and benefit package with Wider Wallet
**Job Types**: Full-time, Permanent
Pay: £21,500.00-£23,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
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