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Call Handler
3 weeks ago
**Call Handler**
**Monday to Friday + 1 in 4 Saturday (8am to 12.30pm)**
**£23,000 rising to £23,500 after 6 months**
**Bonus: £2400 annually + £500 after 3 months training**
We are recruiting for a leading organisation based in Stoke, they are a customer focused business looking to provide a great service to their customers. You will be joining a vibrant team who have a genuine passion for supporting and helping customers.
**Role**:
- Handling all customer correspondence
- Build rapport with customers to ensure a first-class service
- Working with the customers to work out the best solution for them
- Handle objections
- Answering an questions and queries that customers may have
**Benefits**:
- Earn why you learn £500 bonus paid after the first 3 months
- Up to 35 days holiday, including bank holidays
- Gym membership contribution of £20 per month
- Our Rewards Platform providing shopping discounts and savings on eating out and entertainment
- Shifts that offer you flexibility and time to do the things that are important to you outside work
- An Employee Assistant Programme offering support to help look after your health and wellbeing
- Paid time off to Volunteer at a charity of your choice - up to 2 days per year
- Enhanced Family Leave Policies
- Free onsite parking and a short walk from Stoke station
- Pension scheme, career development and long service awards
- Casual dress, regular social events and free tea and coffee
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£23,500.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Supplemental pay types:
- Bonus scheme
Work Location: In person
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