Debt Recovery Officer

5 months ago


Cannock, United Kingdom Tudor Employment Agency Full time

Division: Accounts / Finance

Location: Cannock

**Salary**: £11.02 - 11.02 per hour

Tudor Employment are recruiting a Debt Recovery Officer for our client based in Cannock.

This is a full-time temporary position.

Are you the right person for this role? Key attributes of the Debt Recovery Officer are:

- Two years of experience working in a financial function
- Thorough understanding of Local Authority services and finances
- Sound knowledge of debt recovery processes and procedures
- Experience of processing transactions in the authority’s systems
- Experience of producing accurate financial statements, reconciliations and management information, ensuring adherence to financial regulations
- Experience of dealing with varied portfolios of debt and customer types
- Excellent numeracy and literacy skills.
- Able to work within clear frameworks of processes and procedures, adhering to financial regulations
- Demonstrate ability to retrieve and manipulate financial information for the production of statistics and reports

Qualifications:

- AAT member, or appropriate Level 3 qualification (or equivalent experience) or CCAB trainee

What will I be doing? Key duties of the Debt Recovery Officer Assistant will include:

- Provide full debt recovery service to business units and for schools within the guidelines set in the Credit Management Strategy
- Provide specialist support and advice to schools and business units
- Maintenance of customer and transactional income records within the council’s financial systems
- Responding to all correspondence and enquiries from customers
- Referral of debt when appropriate to Legal Services following the Legal Referral Protocol
- Liaison with business managers in relation to write off approval for irrecoverable debt
- To monitor and advise on the level of the bad debt provision for responsible service areas
- Investigation of credit balances and initiation of refunds where these are identified as being due
- Undertaking the cash receipting roles of the Debt Recovery Officers (Cash receipting) when required
- Undertake other duties appropriate to this role as directed

What are the hours of work?

This is a full-time vacancy, working Monday-Friday 9AM-5PM.

What is the rate of pay?

£11.02 per hour.

How do I apply?

In order to be considered for this position or for further information please contact Jess on 01922 725445 extension 1012 or 1020 or Gina on 01922 725445 extension 1004.

TeamTudor hope to hear from you soon.


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