Benefits Assessment Officer

5 months ago


Cannock, United Kingdom Cannock Chase Council Full time

**Benefits Assessment Officer (Customer Contact & Assessments) - 2 posts**

**Grade D: £23,893 - £25,979 per annum**

**Post Numbers: RF475 & RF587**

**Permanent - 37 Hours per week**

**Benefits to you**:

- **Flexibility in Working Arrangements**:

- **Flexitime Scheme**:

- **Local Government Pension Scheme**:

- **Discounted Leisure Centre Membership**:

- **23 days holiday and 26 after 5 years continuous service**:

- **Cycle Scheme**:

- **Free Car Parking**:

- **Casual Car User Allowance**

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

The successful applicants will need to have good communication skills in both written and verbal form as well as being able to work accurately and prioritise workloads to enable deadlines to be met.

You should hold GCSE’s at Grade C or above in Mathematics and English (or equivalent academic or vocational experience). You must also be able to work in a team and on your own initiative as well as being willing to undertake training development to gain detailed knowledge of Council Tax and Housing Benefits.

In addition, you should have knowledge of Microsoft Office packages such as Word, Excel and Outlook in order to order to input and retrieve data.

Any previous experience of working in Benefits Administration or with Civica Housing Benefits and Council Tax Benefits software will be seen as advantageous to the role.

**The postholder will be required to undergo a Baseline Personal Security Standard Check once in post which includes a Basic DBS Disclosure and enhanced identity checks.**
- **THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER**_

**Job Types**: Full-time, Permanent

**Salary**: £23,893.00-£25,979.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- Store discount

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person



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