Discharge Facilitator Integrated Complex Assessment

3 months ago


Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

The integrated Complex Assessment team is responsible for assessing and tracking patients requiring a discharge to assess (D2A) bed based service within a timely manner in a non-acute setting.

The post holder will based in the community care homes where Midlands Partnership Foundation Trust commission Discharge to assess beds

The Post holder will work closely with multi-disciplinary teams under the direction of the Patient Flow Team. Gathering and recording information to enable accurate and individualised patient assessments to facilitate timely discharge of patients to their own home or an alternative care facility. The post holder will be responsible for the clerical coordination of the discharge process from the point of admission until discharge whilst building robust relationships with patient’s families and the multi-disciplinary team

The post holder will be required to effectively provide support to assist in the delivery of safe and effective patient transfer and tracking within Discharge to Assess Services whilst gathering and collating collateral histories and information regarding current care needs.

The Discharge Facilitator will attend Multi-Disciplinary meetings, sharing and recording information to enable accurate assessment and robust flow through the D2A beds escalating any blocks or issues to the Flow Co Coordinator.

The post holder should be able to prioritise their own workload to ensure effectiveness and efficiency in delivering objectives whilst working under the supervision of the Flow Team. Being proactive and able to demonstrate good organisational skills and excellent communication skills both in verbal and written correspondence.

The role will involve close working with health and social care staff and an understanding of community Home First services alongside knowledge of the Care Act 2014 and the principles of Discharge to Assess (D2A) would be desirable

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Options for flexible working

Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave

Extensive Health and Wellbeing support and resources

If you work in our community teams, we pay for your time travelling between patients

Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary sacrifice bikes up to £2k

Free car parking at all trust sites

Free flu vaccinations every year

Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

To effectively track the patients journey from admission to discharge in a timely manner using in house IT system CDS

To attend Multi-Disciplinary/ Best Interest meetings to track and update patient journeys which may involve some travelling across the D2A footprint to assist with the flow of patients through the service.

Follow-up any outstanding professional actions identified in the Multi
- Disciplinary Team meeting/ with the appropriate professional/services and establish timescale for completion ensuring CDS is kept accurate.

Liaison with families and professionals including external agencies to provide timely updates and discharges including the booking of transport.

Monitoring the progress of ongoing referrals and assessments escalating any issues to the Patient Flow Coordinator

Reporting of planned discharges to internal teams to facilitate timely admissions and discharges from acute settings

Develop and manage strong relationships with all partners and colleagues to support timely updates and flow through discharge to assess beds.

To be able to work closely and at pace, assisting other members of the team to meet deadlines, sharing workload and providing cover for absences where necessary, attending meetings and updating CDS.

Flexible approach - demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines.

Systems and equipment

Update and maintain accurate information within shared local health economy patient tracking systems.

Ensures data and reporting information is presented in a timely manner as required by keeping CDS system updated, adding and discharging patients, uploading documents, ensuring data system is accurate for reporting needs.

Use of Excel, Office and Teams

Maintains confidentiality in line with MPF



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