Benefit & Debt Advisor - Cannock

5 days ago


Cannock, United Kingdom Ingeus Full time

Finance and Benefit service is tailored to the assessed individual needs of 18+ Male Service Users on community orders and post-release licenses as part of the community Probation system. FBD Advisors will support with developing money management skills,access and maintain appropriate benefits reduce or stabilise debt for the person on probation. This role will cover Cannock. **You do not need financial experience.**

**Duties**:

- Hold the professional relationship with the Responsible Probation Officer (RO) to support Service Users through one-to-one and group interventions
- Proactively manage a caseload of Service Users
- Support and motivate Service Users towards education, training and/or employment readiness in line with the Service delivery model
- Conduct a diagnostics assessment with all referred Service Users to assess the appropriate level of support required for their journey towards financial stability.
- Provide intensive support to all Service Users on a one-to-one basis and in group settings dependent on the needs identified by the diagnostic assessment.
- Prepare and agree individual action plans.
- Deliver the suite of FBD workshops to individuals and/or groups of Service Users
- Provide in work support to Service Users where required
- Make appropriate referrals to external training organisations and/or colleges to meet identified training needs of SU, as appropriate
- Be Alert and responsive to behaviour, information or changes which could indicate a change in risk of serious harm
- Respond appropriately to challenging behaviour (including Unacceptable Behaviour) in order to de-escalate tension, to enable Service User to manage strong feelings and to ensure their own safety and that of others.
- Undertake any other duties which fall reasonably within the nature, grade and responsibilities of the post.
- Support Service Users to engage with mainstream services to provide ongoing support beyond CRS
- Work alongside integrated specialist support from partners CGL and Leonard Cheshire.
- Will demonstrate a passionate and proactive approach to case management and their own personal development

**Essential;**
- Effective Case management
- Conscious planning and thoughtful decision making
- Interpersonal skills

**Desirable;**
- Knowledge of the criminal justice system and legislation in relation to the Rehabilitation of Offenders Act
- Understanding employer engagement practices and knowledge of the local labour market.
- Knowledge of national and local initiatives in relation to learning skills and employment.
- Experience of working in a multi-agency environment and developing partnerships
- Confident and ICT literate
- Knowledge of Finance Benefit and Debt

**Benefits**

As an Ingeus employee, you will have access to a range of benefits including:

- 25 days annual leave plus bank holidays
- Life insurance
- Private medical care
- Company pension
- Travel Expenses*
- Online discount shopping
- Additional leave for personal development and community volunteering
- The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

**About us**

**Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across theUK help people improve their employment, skills, and wellbeing. We are purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.


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