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Administrator

4 months ago

Alcester, United Kingdom Rock Compliance Ltd Full time

At Rock Compliance we believe our people are central to the success of our business. It is through this team spirit, known as Team Rock, that we believe that we can create innovative solutions to our clients’ problems.

We have an exciting opportunity for an Administrator to join our regional office in Alcester. As an Administrator you will be working with a small team in a busy office environment working hard to achieve service deadlines.

This exciting opportunity involves working closely with both our public and private clients along with the Water Hygiene Technicians that carry out the works at our clients’ properties. This role requires a good communicator and team player who is proficient in the use of Microsoft Word and Excel, has excellent attention to detail and the ability to work under pressure to prescribed standards and procedures forms a large part of this role.

Reporting into the Team Leader - South your key responsibilities are:

- First line contact for the office, answering telephone calls, receiving visitors, and ensuring the office is presentable to customers and clients
- Checking and uploading of service reports using an online portal system
- Updating customer spreadsheets and client systems
- Loading contracts and one-off jobs on to a contract management system and distributing to works planning team
- Booking and planning engineer tasks
- Production of reports and maintaining a central and accurate filing system
- Processing Purchase Orders
- Ad-hoc administration duties to fulfil department needs
- Build strong relationships with all personnel within the business

**Required Skills**:

- Prior experience of working as an administrator preferably in an office environment
- Able to prioritise multiple and varied challenging situations
- Excellent organisation and time keeping skills working to deadlines
- Confident communication skills
- Standards, systems, procedures, and process focused
- Willingness to help or assist other team members as required
- Experience with Microsoft Office packages
- Self-motivated, using own initiative, desire to learn and achieve

**Job Types**: Full-time, Permanent

**Salary**: From £20,600.00 per year

**Benefits**:

- Company pension
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All COVID safety measures are in place.

Work Location: One location

Reference ID: RC0409