Customer Service Agent

2 weeks ago


London, United Kingdom Page Personnel Secretarial & Business Support Full time

The role will be based in Central London and the company are looking for a Customer Service Agent to join their team that specialises in retail. This will involve being the first point of contact for customers.

**Client Details**

A global retail company in the heart of London looking for a Customer Service Agent to join their fast growing team with lots of good company benefits. The company is trusted worldwide for our impeccable production standards and thorough quality controlin the retail industry.

**Description**

As a Customer Service Agent your main responsibilities will be:

- Answering inbound calls and enquiries.
- Processing customer orders.
- Using excel to update an orders outstanding spreadsheet to allow you the ease of checking which orders haven't had a date confirmed back from the relevant company.
- Keeping customers informed of changes to orders such as dispatch dates.
- Dealing with worldwide company factories to get best possible delivery times and prices.
- Always maintain a high level of customer service.

**Profile**

To be a successful Customer Service Agent:

- Need to be a team player in order to help the department run smoothly and help cover each others roles.
- Excellent telephone manner with the ability to communicate clearly.
- Have a minimum of 2 years experience in a customer service role.
- Professional attitude and response towards customers.
- Experience in a call centre environment.

**Job Offer**

On offer for the successful Customer Service Agent:

- A competitive annual base salary of £26,500.
- Working in a forward thinking company in modern offices.
- Regular team/company socials.
- Expand experience in a global retail industry.
- Flexible hybrid work.



  • London, United Kingdom Australasian Recruitment Company Full time

    **CUSTOMER SERVICE AGENT** A rapidly growing tech start-up which is aiming to make it easy to reach and connect support professionals to help employees is looking for a Customer Service Agent to join the team on 3-month fixed-term contract! You will be instrumental in a growing organise, supporting and onboarding new suppliers being responsible for...


  • London, United Kingdom CitySprint Full time

    **Customer Service Agent | Hybrid | Permanent** **Location : London /Hybrid** **Salary:£21,548** **Hours : 40 Working Hours** **Benefits**: - 23 days Holiday (increases after worked with us for 3 years) - Day off for your Birthday - Death in Service - Enhanced Maternity and Paternity - Additional day off when your child start primary school & to attend...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Customer Service Agent 20 per hour Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. ensure that timescales and performance target are achieved for both To deal with complex enquiries across all access channels...


  • North London, United Kingdom Colbern Limited Full time

    854750-4146-22321 NCD Customer Services Agent Islington Contract £16.23 per hour Our client is looking for a number of experienced Call Centre, Contact Centre and Face to Face experienced Customer Services Agents. Local government experience; customer service experience. Office based during training and until achieving service levels; then potential...


  • London, United Kingdom CCR Recruitment & Selection Full time

    **Customer Service Agent** **Location**:Croydon after probation period you are offered remote / hybrid working** **Must be able to start early January 2023** **Salary**: £20,000 plus an extra bonus on top a month! Your role as a Customer Service Agent will be to speak to our clients’ customers and deal with any queries regarding their outstanding...


  • London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    If you have helpdesk or similar experience then this position for a Customer Service Agent could be the perfect choice for you. Ensuring that clients, resellers and the installation team are given correct information Providing product information and giving information on general service requirements Responding and following up on pre-installation...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Customer Service Agent Islington 20 per hour Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. The job: To process payment in and payments out of organisation; ensure that timescales and performance target are...

  • Customer Service Agent

    Found in: Talent UK 2A C2 - 6 days ago


    London, United Kingdom Novax Recruitment Ltd Full time

    Customer Service AgentIslington£20 per hourFull Time Contract ( 3 months long)Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. The job:To process payment in and payments out of organisation; ensure that timescales and performance target are achieved for...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Service Agent** **£15 per hour** **Location: Hackney** **Main Responsibilities**: - Answer telephone enquiries from customers in a professional manner that effectively addresses the concern raised. - Research required information using accessible resource. - Meet with corporate targets for first call resolution and other key metrics. - To...


  • London, United Kingdom Australasian Recruitment Company Full time

    Customer Support Agent **Salary**: £29,120 per annum Do you enjoy providing exceptional customer service? Then this temporary role as a Customer Support Agent for the world's largest car sharing marketplace could be for you! This is a 4 month fixed term contract to work within the Customer Support team and serveas the main point of contact for users within...


  • London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    If you have helpdesk or similar experience then this position for a Customer Service Agent could be the perfect choice for you. Some of your duties will include: Managing a high volume of incoming calls and dealing with general enquiries Ensuring that clients, resellers and the installation team are given correct information Providing product...


  • London, United Kingdom Agent Provocateur Full time

    **Region** London **Advertised Salary** Depending on Experience **Application Deadline** Thursday, August 24, 2023 **Job Summary** Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent...


  • London, United Kingdom Page Personnel Full time

    working for an international retail company - Permanent Position **About Our Client**: My client is an international retail company based in London. They are currently looking for a Swedish Speaking Customer Service Agent to join their finance team as a Credit Controller This is a permanent role, offering hybrid working with 3 days a week in the office and...


  • London, United Kingdom NL Recruitment Full time

    **Dutch Speaking Customer Service Agent! Work From Home** We're looking for Dutch speaking Customer Service Agents to join one of Europe's largest outsourced centres - some of their clients include British Telecom, Center Parcs, and a host of other leading blue-chip companies. You will be confident at dealing with customer queries and ideally have a strong...


  • London, United Kingdom Euro London Full time

    Do you have a passion for all things makeup and beauty? Then this is the perfect opportunity for you! We're currently recruiting on behalf of a leading supplier of makeup and beauty products, based in East London, who are looking for a German-speaking Customer Service Agent to work on a hybrid basis, going into the office only twice per week. Fluent German...

  • Dutch Speaking

    7 days ago


    London, United Kingdom NL Recruitment Full time

    ** Dutch Speaking Customer Service Agent! Hybrid!** We're looking for Dutch speaking Customer Service Agents to join one of Europe's largest outsourced centres - some of their clients include British Telecom, Center Parcs, and a host of other leading blue-chip companies. You will be confident at dealing withcustomer queries and ideally have a strong...

  • Dutch Speaking

    2 days ago


    London, United Kingdom NL Recruitment Full time

    ** Dutch Speaking Customer Service Agent! Hybrid!** We're looking for Dutch speaking Customer Service Agents to join one of Europe's largest outsourced centres - some of their clients include British Telecom, Center Parcs, and a host of other leading blue-chip companies. You will be confident at dealing withcustomer queries and ideally have a strong...


  • London, United Kingdom NL Recruitment Full time

    **Dutch Speaking Customer Service Agent! Work From Home** We're looking for Dutch speaking Customer Service Agents to join one of Europe's largest outsourced centres - some of their clients include British Telecom, Center Parcs, and a host of other leading blue-chip companies. You will be confident at dealing withcustomer queries and ideally have a strong...


  • London, United Kingdom CCR Recruitment & Selection Full time

    **Customer Service Agent - Immediate Start** **Location**:Croydon after probation period you are offered remote / hybrid working** **Must be able to start early January 2023** **Salary**: £20,000 plus an extra bonus on top a month! Your role as a Customer Service Agent will be to speak to our clients’ customers and deal with any queries regarding...


  • London, United Kingdom CCP Full time

    Are you a customer centric individual who thrives to deliver high quality and efficient customer service? Are you keen to work with a forward-thinking company built on accountability, reliability, empathy, and ambition? They have full-time permanent roles as well as a 1-year FTC maternity cover available, all working on a hybrid basis. Shifts are on a...