Customer Support Agent
2 weeks ago
Customer Support Agent
**Salary**: £29,120 per annum
Do you enjoy providing exceptional customer service? Then this temporary role as a Customer Support Agent for the world's largest car sharing marketplace could be for you This is a 4 month fixed term contract to work within the Customer Support team and serveas the main point of contact for users within the United Kingdom. This role is 40 hours per week based on shift patterns and requires occasional weekend work.
Customer Support Agent Responsibilities:
- Fielding questions across a broad range of areas, billing, cancellations, guest experience, and host quality
- Ensuring that members receive the highest quality of service and that all issues are resolved in the shortest possible time
Customer Support Agent Essentials:
- 6 months experience within customer service
- A personable, outgoing individual who enjoys working with people
- Strong customer service and dispute resolution skills
- Great problem-solving skills and analytical abilities
- Be available for weekend and evening work
- Outstanding attention to detail, with a strong ethic of personal responsibility
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