Remote Customer Support Agent

2 days ago


London, United Kingdom Dover Digital Designs Full time

We are thrilled to invite dynamic and service-oriented individuals to join our team as Remote Customer Support Agents. This fully remote role is a rare opportunity to connect with a varied customer base and play a vital role in our organization, all from the comfort of your own home.

As a Remote Customer Support Agent, you will serve as the lifeline between our customers and our organization. This role is your chance to channel your passion for service into significant contributions to our customers' experiences.

**Primary Duties and Responsibilities**:

- **Customer Aid**: Your chief responsibility will be to promptly and accurately respond to customer inquiries, resolving their issues and ensuring their needs are fully addressed.
- **Relationship Cultivation**: Leveraging your superior communication and interpersonal skills, you will build and maintain strong relationships with our customers, fostering a sense of trust and satisfaction with our services.
- **Documentation and Record Keeping**: You will keep detailed and accurate records of all customer interactions, which will prove invaluable for tracking customer feedback and refining our service delivery.
- **Service Improvement**: By recognizing patterns in customer interactions, identifying recurrent problems, and suggesting possible improvements, you will play a key role in continually enhancing our customer support procedures.
- **Knowledge Expansion**: Keeping abreast of our products and services is a crucial part of your role, ensuring that you're always ready to provide customers with the most current and correct information.
- **Collaborative Team Effort**: Being part of a remote team of customer support agents, your ability to share key insights, collaborate efficiently, and work collectively will be crucial to maintaining a uniform and exceptional customer experience.

**Key Skills and Qualities**:

- Stellar written and verbal communication abilities
- Deep understanding of and empathy for customer needs
- Ability to maintain composure and patience during challenging situations
- Strong multitasking, time management, and prioritization skills
- Self-discipline and adaptability, which are critical in a remote work setup
- A proactive approach to problem-solving and an eye for detail



  • London, United Kingdom Illuvium Full time

    **Role Description**: We are looking to expand our Customer Support team with a Customer Support Agent to assist our customers with technical problems when using Illuvium DAO's products and services. Customer Support Agents are responsible for resolving customer queries, reporting issues back to the team, recommending solutions, and guiding users through...


  • London, United Kingdom Australasian Recruitment Company Full time

    **Customer Support Agent** **Salary: £29,120 per annum** Do you enjoy providing exceptional customer service? Then this temporary role as a Customer Support Agent for the world’s largest car sharing marketplace could be for you! This is a 4 month fixed term contract to work within the Customer Support team and serve as the main point of contact for...


  • London, United Kingdom eRecruitSmart Full time

    Be a part of something special where you help create magical moments for customers of all ages! We’re looking for an outstanding Customer Support Agent to engage customers through entertaining and magical interactions! Please note that this is a hybrid role working 2 days in the Hammersmith office in London and 3 days working from home. **About the...


  • London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a **Customer Support Agent** to join their team. Location: London **Salary**: Competitive + Benefits **Job Type**: Hybrid **About Us**: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The...


  • London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a **Customer Support Agent** to join their team. Location: London **Salary**: Competitive + Benefits **About Us**: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has...

  • Estate Agent Trainee

    1 month ago


    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentDexters Estate Agent Group is seeking enthusiastic and ambitious individuals to join our Sales and Lettings Teams in South West London. As a Trainee Estate Agent, you'll receive top-notch training, enjoy a competitive salary of £35k-£45k OTE, and benefit from an uncapped commission structure.About the...

  • Estate Agent Trainee

    3 weeks ago


    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Transform Your Career with a Trainee Estate Agent RoleAbout Dexters Estate Agent GroupWe're a dynamic and fast-paced estate agent group, seeking an exceptional individual to join our team as a Trainee Estate Agent.No prior property experience? Don't worry! We'll provide comprehensive training to equip you with the skills needed to succeed in this role.Key...

  • Trainee Estate Agent

    7 months ago


    London, United Kingdom Dexters Estate Agent Group Full time

    Are you good with people, love building relationships and ambitious to grow your career? Do you want to earn fantastic money - if so **we are looking for you**!** You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we can teach you to be the best! If this sounds like you, come and join our Sales...


  • London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    In this exciting Trainee Estate Agent role at Dexters Estate Agent Group, you will have the opportunity to build a successful career in the property industry. With a competitive salary of £40,000 - £50,000 OTE and uncapped commission potential, this role is perfect for those who are ambitious and eager to learn. As a Trainee Estate Agent, you will be...

  • Customer Support Agent

    7 months ago


    London, United Kingdom Global Radio Services Full time

    Customer Support Agent **Reporting of the role** This role reports to Customer Support Manager **Overview of job**: A Hybrid working pattern 3 days office, 2 home, Monday to Friday (with very occasional weekends) located in our Holborn office working with the UK’s best loved Radio Brands including **Heart, Capital, Smooth, Classic FM** and more. Our...

  • Estate Agent Trainee

    3 weeks ago


    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    As a trainee estate agent with Dexters Estate Agent Group, you will have the opportunity to start a rewarding career in property sales or lettings. With a competitive salary of £35k-£45k OTE and a fun, dynamic work environment, we are looking for individuals who are great with people, skilled at building relationships, and eager to learn and grow.No prior...

  • Trainee Estate Agent

    7 months ago


    London, United Kingdom Dexters Estate Agent Group Full time

    Are you good with people, love building relationships and ambitious to grow your career? Do you want to earn fantastic money - if so **we are looking for you**!** You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we can teach you to be the best! If this sounds like you, come and join our Sales...


  • London, United Kingdom BCT Resourcing Full time

    Title: Customer Service Advisor / Coordinator Location: Remote **Salary**: £22,000 - £24,000 per annum Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home. Job responsibilities: First point of resolution for all inquiries Providing members with advice and guidance on next steps and their on-going journey...

  • Customer Service Agent

    7 months ago


    London, United Kingdom Akton Recruitment Full time

    **Customer Service Agent** **Islington I am recruiting for a local authority who is looking for a front-line telephony advisor with prior experience in a fast-paced call centre setting. **Job Role** Interact with customers to provide and process information in response to enquiries, concerns or request, high percentage of this within Housing Benefit and...

  • IT Support Agent

    1 month ago


    London, United Kingdom numi Full time €35,000

    IT Support Agent - London (Hybrid) - Up to £35,000 + Benefits Are you a tech-savvy problem solver with a knack for customer service? We have an exciting role where you’ll help shape a rapidly growing digital platform, now part of a leading global group. About the Role: One of numi's core partners are looking for an IT Support Agent, providing 1st...

  • IT Support Agent

    1 month ago


    London, United Kingdom numi Full time

    IT Support Agent - London (Hybrid) - Up to £35,000 + Benefits Are you a tech-savvy problem solver with a knack for customer service? We have an exciting role where you’ll help shape a rapidly growing digital platform, now part of a leading global group. About the Role: One of numi's core partners are looking for an IT Support Agent,...

  • IT Support Agent

    1 month ago


    London, United Kingdom numi Full time €35,000

    IT Support Agent - London (Hybrid) - Up to £35,000 + Benefits Are you a tech-savvy problem solver with a knack for customer service? We have an exciting role where you’ll help shape a rapidly growing digital platform, now part of a leading global group. About the Role: One of numi's core partners are looking for an IT Support Agent, providing 1st...

  • IT Support Agent

    2 months ago


    London, United Kingdom numi Full time

    IT Support Agent - London (Hybrid) - Up to £35,000 + BenefitsAre you a tech-savvy problem solver with a knack for customer service? We have an exciting role where you’ll help shape a rapidly growing digital platform, now part of a leading global group. About the Role:One of numi's core partners are looking for an IT Support Agent, providing 1st and 2nd...


  • London, United Kingdom The Curve Group Full time

    Our client is looking for customer service representatives to join our exciting new campaign. You will be representing an International Footwear Retailer whose global success has been driven due to its creativity, sustainability, and close links with itscustomers. **Customer Service Agent Responsibilities**: - To work as part of a team delivering a first...


  • London, United Kingdom Salesloft Full time

    **Job Title**: Client Support Agent **Location**:England - Remote **WHY YOU'LL LOVE SALESLOFT**: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software. SalesLoft helps brands...