Case Administrator in Approved Premises

3 weeks ago

Gateshead, United Kingdom Ministry of Justice Full time

**Case Administrator in Approved Premises - 69192**
**£19,087 - £23,182**
**Gateshead**:
**Overview of the job**

This is an administrative job within the National Probation Service.

**Summary**

The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
This role may involve some out of hours work.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Essential Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Technical requirements**
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Possess basic numeric skills.

**Ability**
- Ability to use databases

**Salary**:
£19,087 - £23,182 Pro rata

**Additional Information**:
**Working Arrangements & Further Information**

Standard working hours are 37 hours per week excluding breaks which are unpaid.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be

  • Bid Administrator

    4 weeks ago

    Gateshead, United Kingdom Hiring Group Full time

    Our leading client is looking for Bid Administrator based at Newcastle upon Tyne. Reporting to the Chief Commercial Officer, you will coordinate and administrate all bid management and commercial administration activities. As part of a close team, you will be responsible for bid content writing and have proven financial skills with an eye for improving the...

  • Administration Assistant

    4 days ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    To develop close working relationships with all staff in all areas of the Trust, and external agencies. To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes and departmental records are maintained and updated. To ensure the timely registering of patients referrals onto Careflow, booking of patients...

  • Administrator

    4 weeks ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children’s Social Work. **Key...

  • Business Administrator Apprentice

    5 days ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administrator Apprentice**: **Overview**: Kibblesworth Academy are looking for an admin apprentice to join their team! Provide outstanding levels of customer service as the first point of contact for parents/guardians/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. You will be working front of house in the busy...

  • Data Administrator

    4 weeks ago

    Gateshead, United Kingdom ACS Recruitment Solutions Ltd Full time

    **Data Administrator** **Gateshead** **£19,443.00 per annum** Our well-established national client are currently seeking an administrator to join their team based in Gateshead. This is a fantastic opportunity for anyone with strong administrative experience to join a friendly team working within a well establishedand progressive business. **Key...

  • HR Administrator

    4 weeks ago

    Gateshead, United Kingdom Vertu Motors Full time

    **About us** As one of the largest automotive retail groups in the UK, Vertu Motors is proud to represent 30 of the World's most popular vehicle manufacturers from 180 sites nationwide. Our three main brands include Bristol Street Motors, Macklin Motors and Vertu Motors. This is a full time role working 37.5 hours with a basic salary of £21,000. **About...

  • Business Administrator Apprentice

    1 week ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administrator Apprentice**: **Overview**: Provide outstanding levels of customer service as the first point of contact for parents/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. The post-holder will be working front-of-house in the busy school reception desk based in the main administrative office. Under the...

  • Helppoint Finance Administration Co-ordinator

    1 week ago

    Gateshead, United Kingdom Churchill Service Solutions Full time

    HelpPoint Finance Administration Coordinator - Gateshead We Put People First so you can Deliver Outstanding Service We are searching for a HelpPoint Finance Administration Coordinator - Gateshead. This position will be pivotal, working with our suppliers and internal departments to ensure payments are made correct and on time. The HelpPoint Team is...

  • Helppoint Finance Administration Co-ordinator

    4 weeks ago

    Gateshead, United Kingdom Churchill Contract Services Full time

    HelpPoint Finance Administration Coordinator - Gateshead Salary £25,000 to £27,000 We are searching for a HelpPoint Finance Administration Coordinator in our Gateshead office. This position will be pivotal, working with our suppliers and internal departments to ensure payments are made correct and on time. The HelpPoint Team is dedicated to delivering...

  • Helppoint Finance Administration Coordinator

    1 week ago

    Gateshead, United Kingdom Churchill Contract Services Ltd Full time

    We are searching for a **HelpPoint Finance Administration Coordinator** in our Gateshead office**. **This position will be pivotal, working with our suppliers and internal departments to ensure payments are made correct and on time. The HelpPoint Team is dedicated to delivering service excellence to both internal and external customers and the team are the...

  • Ward Clerk

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    To develop close working relationships with all staff in all areas of the Trust, and external agencies. To ensure that all notes are retrieved and prepared for patients attending the ward. To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes and are maintained and updated. To ensure the timely admission...

  • QA Officer

    4 weeks ago

    Gateshead, United Kingdom CY Partner Full time

    **Salary**:c. £24,000 - £26,000 **Location**:Gateshead **Contract**:Permanent **Start Date**:Immediate Are you looking for Quality Assurance opportunities within the Biotechnology and Life Science Industries? A fantastic opportunity to join a growing Biotech company based in Gateshead has recently come available. As a **QA Officer**, you will be...

  • Residential Legal Secretary

    7 days ago

    Gateshead, United Kingdom Adkins & Cheurfi Recruitment Full time

    Duties include: - Providing full secretarial support to produce correspondence and other documentation related to property transactions with PA duties including diary management. - Maintenance of comprehensive and accurate client admin files. - Undertaking online Land Registry searches and responding to enquiries on behalf of lawyers. - Assistance in...

  • Compliance Manager

    4 weeks ago

    Gateshead, United Kingdom Talentspa Full time

    Our client is currently looking for a Compliance Manager to join our busy team in Northeast England. Working within a WEEE Producer Compliance Scheme Management role you are responsible for all compliance and regulation related tasks supported by a compliance administrator. **Salary**:£30,000 to £35,000 depending on level of qualification **Hours of...

  • Flexible Administrator/crisis Worker- North East

    7 days ago

    Gateshead, United Kingdom Mountain Healthcare Limited Full time

    **About the Role** **About the Role** **Location: The Northumbria SARC** **Additional Locations: Middlesbrough SARC and Durham SARC** **Salary: £25,486. pro rata FTE based on 40 hours per week.** **This vacancy is for 24 -40 hours per week.** **Rota Patterns for full time roles will be: Evenings will be 5am-1am, 1am-9am and Weekends will be...

  • Mainstream Speech and Language Therapy Assistant

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Deliver hands on clinical care to a designated case load of patients within Gateshead as a caseload holder for defined groups of patients To contribute to the innovation of therapy resources and produce resources to support effective therapy for children on the mainstream caseload To carry out administrative procedures for own cases and to support wider...

  • Maintenance Operative

    4 weeks ago

    Gateshead, United Kingdom Carelifestyles Full time

    We are a leading independent provider of high quality nursing and residential care, specialising in acquired brain injuries, neurological, mental health needs, learning and physical disabilities for persons over 18 years of age in addition to providing nursing, residential and social care for the elderly, based across the North East of England. **OVERALL...

  • Trainee Mortgage Advisor

    7 days ago

    Gateshead, United Kingdom PRIMIS Mortgage Network Full time

    **Trainee Mortgage Advisor - Gateshead** **PRIMIS Mortgage Network** are seeking a suitably qualified **Mortgage & Protection Advisor**/**s** to join a friendly and dynamic staff and customer focused Mortgage Advisory firm partnered with PRIMIS Mortgage Network’s Mortgage Advisory operation to be based out of the businesses premises in...

  • Specialist Speech and Language Therapist

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Please see attached job description for full details. The team base is in the Queen Elizabeth Hospital although overall sits within the Community Services arm of the organisation. We offer full professional support including an appraisal system, regular Team meetings, and close liaison with experienced therapists. There are regular opportunities for informal...

  • IT Infrastructure Specialist

    5 days ago

    Gateshead, United Kingdom Zenith People LTD Full time

    **Job Overview** Reporting to the IT Manager it will be the role of the Infrastructure Specialist to support and assist with all aspects of IT on Site. The infrastructure Specialist will be required to investigate and fix issues raised by users, troubleshoot and identifythe root cause of issues to provide a permanent fix. Alongside this they will assist...