Service Advisor

7 months ago

Nottingham, United Kingdom Stoneacre Full time

**About the role**

We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

A fantastic opportunity to take the next step into your customer service development and become the best of the best.

You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the workshop and the customer. So, if you thrive in a high pressured environment, then this is the position for you.

As a Service Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the** Number One **Motor Group**.**

**An average day as a Service Advisor**
- Manage all customer communications and interactions on behalf of the dealership
- Identify service needs and requirements of the customer.
- Establish understanding and an agreement with the customer of work required and agree time frames.
- You will liaise with the workshop to determine vehicle completion times and relay any information.
- Carry out visual inspections of courtesy or customers vehicles to identify any accidental damage caused.
- Regularly update the customer with progress on their vehicle.
- Process payments and issue invoices for customers.
- Supporting with handling complaints in line with company policy.
- Ensure handover and administration of customer vehicles are completed to a high standard.
- Maintain a professional manner at all times and ensure customer issues are resolved efficiently and effectively.
- Understand and ensure all objectives are fully achieved.

**About you**
- You will have exceptional customer service, striving to deliver above our customer expectations.
- You will have a minimum of 1-year service advisor experience.
- You will have a strong attention to detail
- You will have good time management and be able to prioritise your workload.
- Willingness to attend manufacture-training courses to keep updated within this fast paced environment.
- Be competent in ICT, Maths and English as standard.
- Have the ability to work independently but also thrive as part of a team with a proactive can-do attitude.

**Do we have your interest ?**

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- Flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking

The Company
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups.

We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.

We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.

  • Customer Advisor

    7 months ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Ho - Customer Service Advisor

    7 months ago

    Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...

  • Service Advisor

    3 weeks ago

    Nottingham, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £27,000 – Main Dealership – NottinghamOur client, a main dealership in Nottingham, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £27,000.Benefits:Basic salary of £27,000 with an OTE of £36,000 Working hours are Monday to Friday +...

  • Service Advisor

    3 months ago

    Nottingham, United Kingdom CV-Library Full time

    Service Advisor - £27,000 – Main Dealership – Nottingham Our client, a main dealership in Nottingham, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £27,000. Benefits: Basic salary of £27,000 with an OTE...

  • Service Advisor

    6 months ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Nottinghamshire **Town/City**: Nottingham **Sector**: Service Department, Car Dealership **Salary**: £26000 - £32000 per annum **Job ref**: 128451 **Service Advisor Required in Nottingham at a Main Dealer** - Salary up to £26,000 + £6,000 Bonus = £32,000 annual earnings - Hours: 8.00 - 6.00pm Monday - Friday with 1 in 4 Saturday...

  • Service Advisor

    5 days ago

    Nottingham, United Kingdom Red House Recruitment Ltd Full time

    Our client, a **FranchisedDealership** in the **Nottingham**area has a fantastic opportunity for a Service Advisor / Service Consultant to join their team. **Basic Salary**:£25,000, with realistic earnings of £32,000 (uncapped)**, further benefits to be discussed during interview. **Experience required**:Service Advisor experience in an automotive...

  • Service Advisor

    5 days ago

    Nottingham, United Kingdom Venatu Automotive Full time

    **Service Advisor** **Location**: Nottingham **Salary**:Up to £27,000 **Contract**:Permanent **Shifts**:Mon - Fri 8am - 5pm (Plus alt Sat morning 8 - 12) **Are you an experienced Automotive Service Advisor and fed up with feeling undervalued by your current employer?** **Have you had enough of the lack of training and development...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Porsche Nottingham** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **The Role** Our client is currently looking for an...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **The Role** Our client is currently looking for an...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 day ago

    Nottingham, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Nottingham** **Basic Salary of £24,298 with £6,600 Bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** **Can you bring a passion for incredible customer service to a **new career as...

  • Service Advisor

    1 day ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham £30,000 - £40,000 OTE/annum - basic salary negotiable DOE. We are recruiting a **Service Advisor **for an exciting **Premium Franchised** **Car Dealership **in the **Nottingham **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom CarStore Full time

    **Service Advisor** **CarStore Nottingham** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    5 days ago

    Nottingham, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £22,302 with £6,600 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    7 months ago

    Nottingham, United Kingdom CarStore Full time

    **Service Advisor** **CarStore Nottingham** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...