Customer Service Representative

6 days ago


Manchester, United Kingdom ENVISION AGENCY LTD Full time

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. Your main responsibility will be to assist customers with inquiries, resolve issues, and ensure customer satisfaction.

**Duties**:

- Provide accurate and timely information to customers
- Collaborate with other departments to resolve customer issues
- Identify and escalate priority issues to the appropriate team members
- Follow up with customers to ensure their needs are met

**Skills**:

- Excellent phone etiquette and strong communication skills
- Strong problem-solving and analytical skills
- Ability to multitask and prioritize tasks effectively
- Ability to work well in a team environment

If you are a motivated individual who enjoys helping others, we would love to hear from you. Join our team as a Customer Service Representative and be part of our commitment to providing exceptional customer service.

**Salary**: From £24,623.63 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/03/2024



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