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Customer Service Representative

3 months ago

Manchester, United Kingdom Wave for Parodia Full time

**Customer Service Representative**

**Manchester**

**Full Time | Immediate Start**

Our client is on the lookout for a Customer Service Representative in Manchester who possesses a competitive spirit, an entrepreneurial mindset, and a strong team-player mentality. This role is ideal for individuals who thrive on providing exceptional customer service and enjoy working in a dynamic environment.

As a Customer Service Representative, you will be the go-to problem solver, ensuring that every customer has an unforgettable experience. Your interactions with customers will occur face-to-face at designated locations across Manchester, where you'll engage with them as they shop, reside, and work.

**Key Responsibilities**:

- **Providing Product and Service Knowledge**:Assist customers by providing them with detailed information about products and services to meet their specific needs.
- **Supporting the Sales Process**: Guide customers through the purchase journey, handle transactions, process payments, and assist with any inquiries they may have.
- **Fulfilling Customer Requests**:Address customer requests promptly and efficiently, ensuring their needs are met, and issues are resolved in a timely manner.
- **Selling Company Products**:Actively promote and sell company products to customers, maximising sales opportunities and driving revenue growth.
- **Delivering Outstanding Customer Service**:Strive to exceed customer expectations by delivering exceptional service, enhancing customer engagement, and fostering positive experiences.
- **Engaging with Customers**:Interact with customers in a friendly and approachable manner, handling their queries with finesse and ensuring they leave satisfied.

*

**What's Next?**

Join our client in providing unparalleled customer service and making a difference in the lives of customers

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Employee mentoring programme
- Referral programme

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 20/04/2024
Reference ID: P18A24