Customer Service Representative

1 week ago


Manchester, United Kingdom The Connected Consulting Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries

**Responsibilities**:

- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving product or service issues
- Analyze customer needs and recommend appropriate solutions or products
- Up sell additional products or services to enhance the customer experience

**Experience**:

- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Excellent problem-solving skills with the ability to think quickly on your feet

Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.

**Salary**: From £24,630.42 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 04/04/2024



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