Customer Service Representative
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- M.S.office,and other computer skills
- Experience working with customer support.
**Salary**: £10.80-£10.85 per hour
**Benefits**:
- Casual dress
- Company events
- Flexitime
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
Application deadline: 19/05/2023
Reference ID: customer service representative
-
Customer Service Apprenticeship
2 weeks ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
-
Customer Service Representative
4 days ago
Manchester, United Kingdom Distinct Consultancy Group Ltd Full time**Customer Service Representative - £27,500 + 33 Days Holiday + Flexible Working + Xmas Shutdown + Career Progression Opportunities + Benefits + Market Leading Business!** **The Company** We are working with one of the leading specialist manufacturers of high-specification products used in a variety of engineering sectors. With a long history of...
-
Customer Service Representative
3 weeks ago
Manchester, United Kingdom Touchpoint International Full time_**Ready to launch a rewarding career in the dynamic world of Customer Service? Are you at your best in a dynamic, fast-paced environment? If yes, an outstanding opportunity awaits you!**_ At TouchPoint International we're actively on the lookout for passionate individuals to join our team as Customer Service Representatives. We take immense pride in...
-
Customer Service Representative
2 weeks ago
Manchester, United Kingdom Deuce Associates Full time**Customer Service Representative | Full Time Position Only** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, our client hires on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very...
-
Customer Services Representative
3 weeks ago
Manchester, United Kingdom Swift Resourcing Full time**Customer Services Representative** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll...
-
Customer Service Representative
6 days ago
Manchester, United Kingdom The Connected Consulting Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries **Responsibilities**: - Answer incoming customer calls and respond to customer...
-
Customer Service Representative
1 week ago
Manchester, United Kingdom Page Personnel Secretarial & Business Support Full timeAre you Customer Focused and have the ability to maintain strong relationships with clients? Are you motivated, a team player and able to manage customer expectations whilst tracking the Logistics Distribution and Supply Chain? **Client Details** Work in Manchester for an international company as a Customer Service Representative in the Logistics...
-
Customer Services Representative
1 week ago
Manchester, United Kingdom Swift Resourcing Full time**Customer Services Representative** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll...
-
Customer Services Representative
4 weeks ago
Manchester, United Kingdom Deuce Associates Full time**Customer Services Representative | Full Time Position Only** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very...
-
Customer Services Representative
4 weeks ago
Manchester, United Kingdom Swift Resourcing Full time**Customer Services Representative** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll...
-
Customer Services Representative
2 weeks ago
Manchester, United Kingdom Deuce Associates Full time**Customer Services Representative | Full Time Position Only** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very...
-
Customer Service Representative
3 weeks ago
Manchester, United Kingdom The Candidate Full time**Customer Service Representative - Manchester - £29,000 - B2B** We are exclusively representing a family-run international manufacturing organisation who are looking to expand its Customer Service team with the hire of a personable Customer Service Representative. If you love solving problems, being the customer’s first point of contact, and assisting...
-
Customer Service Representative
1 week ago
Manchester, United Kingdom The Connected Consulting Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns. **Duties**: - Answer incoming customer calls and respond to inquiries or...
-
Customer Service Representative
4 days ago
Manchester, United Kingdom PLOOMS LTD Full timeJoin our team as a Customer Service Representative, where you will be at the forefront of delivering outstanding customer service through effective communication and problem-solving skills. As a Customer Service Representative, you will interact with customers to address inquiries, provide solutions, and ensure a positive customer...
-
Customer Service Representative
2 weeks ago
Manchester, United Kingdom BLUE TIDE DEVELOPMENTS LTD Full timeWe are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with excellent service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience. This role requires strong communication skills,...
-
Customer Service Representative
3 weeks ago
Manchester, United Kingdom ENVISION AGENCY LTD Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. Your main responsibility will be to assist customers with inquiries, resolve issues, and ensure customer satisfaction. **Duties**: - Provide accurate...
-
Customer Service Representative
1 week ago
Manchester, United Kingdom Kent Recruitment Bureau Full timeManchester | Work from home | £500-£1000 Permanent | Full-time / Part-time | JBOR35 **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to...
-
Customer Service Representative
6 days ago
Manchester, United Kingdom PLOOMS LTD Full timeJoin our team as a Customer Service Representative where you will be a vital part of ensuring exceptional customer experiences. As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to ensure our customers have a positive experience by providing assistance, resolving issues, and...
-
Customer Service Representative
3 weeks ago
Manchester, United Kingdom Wave for Parodia Full time**Customer Service Representative** **Manchester** **Full Time | Immediate Start** Our client is on the lookout for a Customer Service Representative in Manchester who possesses a competitive spirit, an entrepreneurial mindset, and a strong team-player mentality. This role is ideal for individuals who thrive on providing exceptional customer service and...
-
Customer Service Representative
2 weeks ago
Manchester, United Kingdom 0161 Advertising Full time**Are you a self-motivated, enthusiastic person with a passion for customer service?** **Do you thrive in a team environment and enjoy working with people face-to-face?** **If yes, we want to hear from you!** **We offer**: - Opportunity to work alongside some of the best sales and marketing specialists. - A competitive OTE £450-£750/week. - Promote an...