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Aftersales Advisor

4 months ago

Newcastle Emlyn, United Kingdom Perfect Placement Automotive Recruitment Full time

**Aftersales Advisor required in Newcastle Emlyn.**
- Starting salary up £23,000 dependent on experience with up to £3,600 bonus per annum.
- Monday to Friday, 8:30am-5:30pm with 1 in 2 Saturday mornings, 8:30am-1:00pm.
- Fantastic long term career prospects a franchise approved car dealership.

A rare and not-to-miss opportunity has become available for an experienced and professional Aftersales Advisor for our client's franchise approved car dealership in Newcastle Emlyn.

Reporting to the Aftersales Manager and working in a state-of-the-art facility along Vehicle Technicians, another Aftersales Advisor and a sales team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, and also achieving the company objectives and targets.

As a Aftersales Advisor, you will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.

In order to be eligible for this Aftersales Advisor role, you will ideally live within a reasonable commuting distance of Newcastle Emlyn and will ideally have recent working experience as a Parts Advisor/Service Advisor or experience in a customer focused role within the automotive industry.

Overall, for this Aftersales Advisor role, you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinnacle dealer management system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with mínimal points is essential though.

**For your hard work as a Aftersales Advisor our client is offering**
- Starting salary of circa £23,000 per annum depending on experience.
- Annual performance related bonus potential of up to £3,600 per annum.
- 20 days annual holiday plus the 8 bank holidays.
- Workplace pension scheme.
- Full manufacturer accredited training and development.
- Fantastic opportunity to work with one of the UK's most popular car brands.
- Working hours from 8:30am to 5:30pm, Monday to Friday with 1 in 2 Saturday mornings, 8:30am-1:00pm.

If this Aftersales Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Carmarthenshire please contact Harry Woodcock at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.