Service Receptionist

5 months ago


Southampton, United Kingdom MC Group Ltd Full time

MC Truck & Bus are recruiting for a confident individual with excellent customer care and administration skills to deliver a first-class service to our customers as a Customer Service Representative at our Depot in Southampton, Hampshire.

**About the Role**: This is a busy role, therefore, excellent organisational skills and the ability to multi-task are essential requirements. Duties include booking trucks into the workshop, obtaining mileage from inside the truck cab, arranging courtesy vehicles, raising repair orders, checking & adjusting vehicle maintenance history including oil change, tachograph & filter change intervals, receiving and making telephone calls, using a computerised booking in system and advising customers of MOT/Service appointments.

**Hours**:42 1/2 hours per week, alternating shift pattern:
Week 1, Monday - Friday 7 am - 4 pm

Week 2, Monday - Friday 9.30 am - 6.30 pm

Saturday mornings as required on a rota basis
- are professional
- have smart appearance
- can multitask without being flustered
- can demonstrate excellent administration and data input skills
- are able to learn quickly
- are computer literate
- have a customer care background or natural flair with customers

A valid standard car licence is preferred.

**Benefits include**: 31 days holiday inclusive of bank holidays rising to 33 with service, auto enrolment pension plan and free life assurance.

**Salary:

- Dependent on experience**

MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England. We operate multi-franchised dealer points alongside a dynamic rental business.

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Application question(s):

- Are you able to work the alternating shift pattern specified in the advert?

Work Location: In person

Reference ID: CSR Southampton


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