Document Controller

2 days ago


Newcastle upon Tyne, United Kingdom Turner & Townsend Full time

**Company Description**:

- At Turner & Townsend we’re passionate about making the difference - we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society._
- Every day we help our major global clients deliver ambitious Net Zero programmes from over 112 offices worldwide._

We are currently seeking to recruit a Document Controller to join our Technology team. This role is varied and challenging, and will involve working with internal and Client document control teams. Initiative and problem solving skills are a must, as are strong interpersonal and communication skills, experience using control procedures, and using Common Data Environments (CDE) / Electronic Document Management Systems (EDMS).

**Key Responsibilities**
- Management of CDE / EDMS - Undertake day to day user account management. Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file / document.
- Document Quality Control - Compliance monitoring of incoming and outgoing documents into the system, making sure that documents are in the correct format and with the correct metadata.
- Project Communication - Management of project related mail and correspondence and RFI’s via the system
- Information Packages - Support the assembly of information packages and check package completeness during design review and approval process to the relevant person and report on adherence to timescales form a defined standard
- Provide CDE Guidance and maintain training log - Organise training sessions for new users and refresher training for existing users. Provide guidance of file naming protocols. Create and maintain training logs.
- Maintain Container Configuration & Workflows - Undertake regular checks on file / document links across the system and fix as required. Undertake regular checks of file / document workflows and release / move-on any locked workflows.
- Maintain User Directories, IM Protocol and File naming protocol - Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system.
- Respond to ad-hoc requests relating to document management/CDE - Provide ad-hoc advice and guidance on use of the CDE \ EDMS system and associated user guides and policy documents.

**Qualifications**:
**Essential Skills & Experience**
- Experienced Document Controller with 2+ year’s relevant experience in primarily Autodesk Docs, Autodesk BIM360.
- Expert user level experience using at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley Projectwise.
- Ability to work remotely with support.
- Excellent organisation skills.
- Ability to stay on focus and carry out tasks in a timely and accurate manner.
- Migrating data between systems.
- Uploading and cataloguing documents.
- Gaining an understanding of the services being offered by the team and seek to more effectively communicate with clients and external organisations.
- Developing excellent working relationships with the client and contractors/consultants involved in the provision of services.

**Desirable Skills & Experience**
- Experience in engaging with stakeholders to analyse and define changes to an EDMS to accommodate changing project requirements.
- Use of workflows within an EDMS.
- Experience working in a site environment an advantage.

**Additional Information**:

- Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._
- We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

LI-AS1

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.


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