Customer Service Agent
4 days ago
Do you have a passion for providing excellent customer service? Are you a hardworking individual that strives to go above and beyond for others? Red is recruiting a friendly Customer Service Agent to join an award-winning service provider in Edinburgh. Thisis a fantastic opportunity to work for a company that puts its customers and employees at the heart of all they do. If you have great communication skills and would like to be a vital part of a welcoming team in Edinburgh, we'd like to speak with you
**Package and Benefits of a Customer Service Representative**:
- **Salary**: £21,500 per annum
- **Location**: Edinburgh
- **Contract**: Permanent, 35 hours
- **Hours**: Working Monday to Friday, shifts between 8:00 am - 6:00 pm
- Discretionary bonus scheme
- Plenty of progression opportunities
- Flexible working
- Well-being programme
**Responsibilities of a Customer Service Representative**:
- Responding over the phone to customer's financial queries
- Collaborating with independent financial advisors
- Considering customer's requirements and developing long-lasting relationships by building rapport
- Continuously deepening your knowledge of client systems and individual policies/products
- Working as part of a great team
**Skills and Experience of a Customer Service Representative**:
- Experience working in a contact centre or relevant call handler role
- Passionate about providing an exceptional level of customer service
- Proficient in the use of telephony and computer systems
- Strong attention to detail with the desire to identify, support, and drive improvement opportunities
Red Recruitment (Agency)
-
Customer Service Agent
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeJob Title: Customer Service AgentWe are seeking a friendly and approachable individual to join our Rental department in Edinburgh Sighthill as a key team member.About the Role:As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients. Your duties will include responding to customer inquiries, resolving...
-
Customer Service Agents
3 days ago
Edinburgh, United Kingdom Pertemps Scotland Full timeWe are looking for Customer Service Agents to join our team based in Edinburgh. If you always put the customer first and have a passion for helping people, you could be the perfect fit for the role we are currently recruiting for! **Role**:Customer Service Agent (Telephony based) **Location**:Edinburgh City Centre **_Have to be flexible with both WFH AND...
-
Customer Service Agent/ Admin
9 months ago
Edinburgh, United Kingdom Data Vertex Full timeJoin our thriving organization as a Remote Customer Service Agent/Administrator, a unique role combining the customer-oriented focus of a service agent with the precise, detail-oriented skills of an administrator. As a Remote Customer Service Agent/Administrator, you will serve as a front-line ambassador for our brand while also ensuring smooth and...
-
Customer Service Agent
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Recruiters Room Full time**Remote Work Opportunity**We are looking for a skilled Customer Service Agent to join our team at The Recruiters Room. As a key member of our collection's department, you will play a vital role in communicating with customers who have fallen into arrears on their mortgage account.The ideal candidate will have high-volume debt collections experience (B2C),...
-
Customer Service Agent
7 days ago
Edinburgh, United Kingdom Blue Arrow Edinburgh Full timeBlue Arrow Edinburgh are currently looking for Customer Service Agents to join our client in the public sector in November. Hours: 37 hours per week Contracted days: Monday to Friday Shifts: 8am - 4pm Pay rate: £10.54 per hour About the company Our client strives to put their customers at the heart of everything that they do. They understand that the...
-
Customer Service Agents
1 day ago
Edinburgh, United Kingdom Pertemps Scotland Full time**Customer Service Agents** Are you looking for a new career path? Pertemps have great opportunities available working with a UK leading Bank. With a fully paid training package designed to progress and develop your skills, this is a perfect opportunity for you to build a fantastic career within the Financial sector, with a likelihood of being made permanent...
-
Customer Service Agent
3 days ago
Edinburgh, United Kingdom Europcar Full timeWe are looking for a **Customer Service Agent** at Europcar. You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more! You must have a passion for customer service and the ability to engage with customers from all over the world. You will be highly engaged with our brand and this passion is demonstrated to...
-
Customer Service Agent
5 days ago
Edinburgh, United Kingdom Mercer Full time**The role: Customer Service Centre Agent** **What can you expect?** For the time being you'll be working from home, however, we do anticipate that this will transition into a 'hybrid' role where your role will be split between the office and at home. **What you will be rewarded with?** - We offer competitive salaries and comprehensive benefits. - We also...
-
Customer Service Agent
4 days ago
Edinburgh, United Kingdom H&M Group Full timeCompany Description At H&M we believe it’s possible to find what you love, space to create and room to grow. A place you can truly belong, being truly yourself. With a team that is full of life, in a company that feels as good as it looks. At H&M we believe it’s possible, because together we make it possible. **Job Description**: With an increasing...
-
Agents/visits Admin Assistant
6 months ago
Edinburgh, United Kingdom Scottish Prison Service Full timeThe role provides general administrative services for Agents Visits. Facilitate a booking service for Agents Visits (including a variety of other service providers), co-ordination of Video Conferencing facilities for the Appeals Courts and other communication services. This role is the point of contact for visiting Agents, Police, External Partner Agencies,...
-
Customer Service Agent
3 days ago
Edinburgh, United Kingdom H&M Full timeStellenbeschreibung At H&M we believe it’s possible to find what you love, space to create and room to grow. A place you can truly belong, being truly yourself. With a team that is full of life, in a company that feels as good as it looks. At H&M we believe it’s possible, because together we make it possible. With an increasing customer demand, we...
-
Customer Service Agent
1 day ago
Edinburgh, United Kingdom H&M Group Full timeCompany Description At H&M we believe it’s possible to find what you love, space to create and room to grow. A place you can truly belong, being truly yourself. With a team that is full of life, in a company that feels as good as it looks. At H&M we believe it’s possible, because together we make it possible. **Job Description**: With an increasing...
-
Airport Service Agent
7 months ago
Edinburgh, United Kingdom Edinburgh Airport Careers Full time**About the role** The Airport Service Agent is a varied role with its primary function to provide excellent customer service to our passengers and to support the Airport Operations Team. You will greet and assist passengers, provide guidance and support in the check in hall following a daily plan, help with preparing passengers for security and ensure...
-
Customer Service Agent
7 days ago
Edinburgh, United Kingdom Menzies Aviation Full timePeople. Passion. Pride. This is what has driven our teams since 1833. An exciting opportunity to work at Scotland's biggest and busiest airport with a wide variety of roles available. Here at Menzies Aviation, Safety is our number 1 priority and after extensive training you will have the opportunity to work with some of the world's most famous airlines in...
-
Airport Service Agent
7 months ago
Edinburgh, United Kingdom Edinburgh Airport Full time**About the role** The Airport Service Agent is a varied role with its primary function to provide excellent customer service to our passengers and to support the Airport Operations Team. You will greet and assist passengers, provide guidance and support in the check in hall following a daily plan, help with preparing passengers for security and ensure...
-
Passenger Services Agent
4 days ago
Edinburgh, United Kingdom TARCG Full timeTARCG now has an exciting opportunity for an enthusiastic, motivated, and customer focused individual to work with our client in an Aviation, Ground handling & Cargo environment Objectives of the Passenger Services Agents are to provide all necessary help and support to passengers as required by our customer airline Easyjet, which may include check-in,...
-
Customer Service Advisor
3 days ago
Edinburgh, United Kingdom Search Consultancy Full timeWould you like to work for a company who truly believes in what they do? And where helping is more important than profits? If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you. Our client is committed to tackling fuel poverty and...
-
Guest Service Agent
7 months ago
Edinburgh, United Kingdom Hilton Full timeGuest Service Agent (Casual) **You are the Key to our success** WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**: - **Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make...
-
Reservations Agent
7 months ago
Edinburgh, United Kingdom Hilton Full timeReservations Agent **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days are the same at Hampton by Hilton Edinburgh Airport. There is a ‘buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterized by a...
-
Guest Service Agent
5 days ago
Edinburgh, United Kingdom Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...