Business Operations Administrator

2 weeks ago


Ashford, United Kingdom Brakes UK Commercial Full time

We are currently seeking to recruit a **Business Operations Administrator **to join our highly dedicated Business Operations team in Ashford. You will effectively bridge the gap between the Sales Teams, our Customers, Suppliers and Finance.

Forming part of the Nominated Line team you will be supporting with the set up of customer specific lines in the business. The main areas covered are checking and processing data, liaising with several of Brakes largest customers, completing product set up on SAP, dealing with supplier price queries and ensuring that the requests are processed with a specific timeframe.

A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.

Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute, and confident in your approach with both internal and external partners.
- This role is Full Time, 35 hours per week. Working Monday-Friday, 9am
- 5pm, with 3 days working at the office and 2 days working from home._

**Key Accountabilities & Responsibilities**
- Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
- Attend customer and business meetings/calls
- Be a primary point of contact on customer and business queries
- Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
- Work pro-actively to improve the customer experience
- Produce regular sales, product, pricing reports
- Provide buddy cover when required

**Knowledge, Skills & Experience**
- Highly IT literate - MS Office (Excel)
- Experience working in a fast moving, pressurised team environment
- Commercial awareness
- Customer focused
- Good team player
- Effective communicator
- Able to prioritise workloads and work well under pressure
- Attention to detail


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