Systems Administration and Support Officer
3 weeks ago
Job description
Directorate: Finance & Customer Services
Permanent, Full time, 37 hours per week.
You would be typically responsible for:
Providing support and assistance to users of systems used by staff in Children and Young People’s Services - examples include Capita ONE Education Management System, Liquidlogic Social Care (LCS) and Early Help (EHM) Case Management System, ContrOCC Finance System and Daisy Wisdom Document Management System
Configuration, maintenance and monitoring of the above systems ensuring they are fit for purpose, meet current and future operational requirements and drives continuous improvement
Being involved in upgrades, testing and implementation of new software releases
Liaising with internal and external stakeholders, including system suppliers to resolve issues
Contributing to project teams and working groups.
You can view the Job Details for a full description of the role and shortlisting/interview criteria. Please make sure you give examples of your skills and experience in relation to the criteria as desirable criteria may be used when shortlisting.
For an informal discussion or to find out more about this role, please contact Jayne Dickson (Lead Principal Officer, Business Applications) on 01709 334013 or Patrick Mulrooney (Principal Officer, Business Applications) 01709 254911.
- Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. _For further information, please visit our _website_
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