Part Time Customer Service Advisor

2 weeks ago


Leominster, United Kingdom RE Recruitment Full time

We are recruiting for PART TIME Customer Service Operators to work at our Client’s premises in Leominster, Herefordshire.

No previous experience required in an office environment. This would be a great opportunity to gain some working experience as full training will be given. Likewise if you have ever worked in call centres, telesales, customer service roles this would also bean excellent opportunity to use the skills you already have.

**Your day-to-day duties and responsibilities**:

- Answering customer service calls in a professional manner
- Handling customer queries and complaints ensuring satisfactory resolution
- Keeping customer personal information secure in accordance with the GDPR
- Achieving individual KPI’s and quality measurements
- Maintaining high standards of accountability and professionalism at all times
- Following company guidelines and procedures at all times.

**SCHOOL HOUR - 9.30am - 3pm, Mon - Fri**

£11.94 per hour (inclusive of worked hours bonus) no weekend allowance

**VARIABLE PART-TIME HOURS AVAILABLE**

**P/T hours to be worked between 9am & 7pm, Mon - Fri(Min 27.5 hrs p/wk)**

£11.94 per hour (inclusive of worked hours bonus) No weekend allowance

**To be considered you will need**:

- An excellent telephone manner
- Proficient keyboard entry skills
- The ability to communicate well at all levels
- Assertiveness, confidence and the ability to challenge established ways of working.

COM1


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