Customer Service

3 weeks ago


Bradford, United Kingdom Search Consultancy Full time

Customer Service Advisor in Bradford

Salary £22,500

Hybrid Working After Training

Start Date - January

Are you passionate about delivering exceptional customer service? Do you want to start a career in insurance?

If you said yes, then this role is perfect for you

We're looking for multiple sociable and friendly customer service advisors to join a welcoming team in Bradford. The purpose of the role is to help customers make claims and update them along the way.

**What's In It For You?**
- Salary of £22,500
- Hybrid working after 12 weeks training is completed
- 25 Days Annual Leave, plus option to purchase an additional 5
- Lively office environment
- Thorough and varied 12 week training programme
- Opportunities to progress and kick-start a career in insurance
- Onsite parking

**What Will You Be Doing?**
- Dealing with queries regarding claims
- Registering new customers
- Processing cancellations and policy changes
- Updating customers on their claim progress
- Explaining to customers why their claims have been declined

**Who Are We Looking For?**

You'll be a perfect fit for this role if you:

- Are passionate about delivering exceptional customer service
- Have experience in customer service - retail, call centre, hospitality, etc.
- Solve problems and always look for the best outcome
- Have great communication skills
- Are a friendly person, who always shows empathy to customers
- Love learning new things
- Want to start a career in a fun and rewarding business


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