Customer Advisor

4 weeks ago


Bradford, United Kingdom Sellick Partnership Full time

**Customer Service Advisor**

**West Yorkshire, Bradford**

**Full time, Fixed Contract**

**Housing**

Our team at Sellick Partnership are actively seeking a full time, Customer Service Advisor for a Housing Association within the West Yorkshire, Bradford. This role will be on a fixed contract providing a high quality and effective customer response serviceto tenants and prospective tenants.

**Responsibilities for Customer Service Advisor**:

- Be a primary contact in diagnosing, ordering, and day to day interactions with tenants and contractors for property repairs
- Act as a repair's administrator/coordinator by liaising with contractors and schedule repairs appointments
- Assist team manager to ensure effective administration of systems for repairs, complaints, aids and adaptions, anti-social behaviour, tenant's satisfaction
- Support with rent enquiry; letting advise etc.

**Essential Experience for Customer Service Advisor**:

- Knowledge of the maintenance functions within the housing sector
- Ideally minimum of 2 years' experience in call centre ideally within the housing sector
- Experience in diagnosis repairs and dealing with general housing related enquires (desire)
- Full UK driving licence



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