Customer Service Advisor

2 weeks ago


Bradford, United Kingdom Headway Recruitment Full time

Customer Service Advisor

I am delighted to be supporting a well-established client based in Pudsey, who are seeking ambitious Customer Service Representatives to join their growing team within the claims department. Working in a friendly environment, the Customer Service Team work to provide an unparalleled service. You will be working on a rotational basis both from home and in the office.

Customer Service Representatives deal with all enquiries received from both customers, clients and other stakeholders, focusing on providing the best outcome for both the customer and the business.
- Previous customer service experience
- Professional, friendly and empathetic telephone manner
- Confident listener and quick problem solver, finding the best solution in all instances
- Able to deal with complex cases, resolve conflicts and build rapport
- Adaptable and resilient, with a willingness to learn & develop
- Competent IT skills

Day to day, you will work to deliver an outstanding service through great service and expertise. Duties will include:

- Dealing with consumer claims and general enquiries
- Taking inbound enquiries from a variety of stakeholders
- Capturing accurate details of the query and providing expert resolutions
- Recording data onto system accurately
- Working coherently as part of a team, escalating issues to senior staff
- Deliver a seamless customer journey

As well as a fun, dynamic work environment, this position offers a great entry into a successful company keen to nurture and develop its staff.

Shifts will be worked on a rota basis as per below:
Week 1 (from home) - Monday - Friday 8:30 - 4:45pm

Week 2 (in the office) - Monday - Saturday 8:45 - 5pm

Week 3 (from home) - Monday - Friday 9:15 - 5:30pm

REPEAT

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.



  • Bradford, United Kingdom Huntswood Full time

    New Year, New Job? We might just have the role for you! We are looking to expand a team of Customer Service advisors for a prestigious Financial Services Company on a hybrid basis in our clients offices in Bradford. Huntswood is looking for a Customer Service Advisor with Telephone based Customer Service Experience to join an exciting project in...


  • Bradford, United Kingdom The Recruitment Co Full time

    We are currently recruiting for customer service advisors to join a well known supermarket Head Office in Bradford. The role involves handling phone calls from customer and in-store colleagues, resolving issues and answering queries or referring calls to relevant departments. 14th November Start - Rotational shifts including full weekends 1 in 2 - Weekday...


  • Bradford, United Kingdom Headway Recruitment Full time

    Customer Service Advisor I am delighted to be supporting a well-established client based in Pudsey, who are seeking ambitious Customer Service Representatives to join their growing team within the claims department. Working in a friendly environment, the Customer Service Team work to provide an unparalleled service. You will be working on a rotational basis...


  • Bradford, United Kingdom Sewell Wallis Full time

    We are looking for personable and motivated individuals to join our client based near to Shipley. They are looking for engaging customer service advisors to join them on a temporary to permanent basis due to constant growth. Experience in a customer facing role or business administration is desirable, as the role involves communicating with customers and...

  • Customer Service

    3 days ago


    Bradford, United Kingdom Mana Resourcing Full time

    JOB TITLE: Customer Service Advisor LOCATION: Bradford SALARY: £ 25,200 CONTRACT TYPE: Permanent HOURS: Monday-Friday 08:30 - 17:00 The COMPANY Our client is a very well established international manufacturer of packaging products. They operate all over Europe where they have multiple sites in ten countries including four in the UK. Our client is currently...

  • Service Advisor

    2 days ago


    Bradford, United Kingdom Stratstone Mercedes-Benz Full time

    **Service Advisor - 36 hours per week** **Stratstone Mercedes-Benz Bradford** **Salary of £18,574 with £3,840 bonus and excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone Mercedes-Benz Bradford? As the UK’s leading luxury automotive retailer, we’re dedicated to...

  • Service Advisor

    18 hours ago


    Bradford, United Kingdom C&B Recruitment Full time

    **Automotive Service Advisor Basic CIRCA £25,000 OTE £28,000 - £29,000 Bradford** C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in **Bradford**. Previous experience working within an aftersales department in the motor trade is essential for this role. This role...


  • Bradford-on-Avon, United Kingdom Robert Half Full time

    Robert Half are working with an innovative manufacturing business based in Bradford on Avon who are looking for a personable and professional Customer Service Advisor to join their team. With an excellent reputation in their field, they are looking for aCustomer Service Advisor who will represent the business to it's customers and support the sales office....

  • Customer Service

    6 days ago


    Bradford, United Kingdom Search Consultancy Full time

    Customer Service Advisor in Bradford Salary £22,500 Hybrid Working After Training Start Date - January Are you passionate about delivering exceptional customer service? Do you want to start a career in insurance? If you said yes, then this role is perfect for you! We're looking for multiple sociable and friendly customer service advisors to join a...

  • Service Advisor

    2 days ago


    Bradford, United Kingdom Vertu Motors Full time

    **About us** Here at Vertu Land Rover Bradford we have a fantastic opportunity for a Service Advisor to come and join our team and help deliver the outstanding customer service that represents this prestigious brand. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! **About the...

  • Service Advisor

    2 days ago


    Bradford, United Kingdom Vertu Motors Full time

    **Vertu Honda Bradford, Part Time Service Advisor** Here at Vertu Honda Bradford, we have a fantastic opportunity for a Part TIme Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. This is a part time role working 27...

  • Customer Service

    2 days ago


    Bradford, United Kingdom Brook Street UK Full time

    Do you thrive working in a small and friendly customer focused team ? Can you start work immediately ? Do you enjoy solving customer problems by offering an efficient and effective solution? Are you an experienced customer service advisor ? The role requires someone not only customer focused but organised, strong IT skills and a love for being busy !!...

  • Service Advisor

    19 hours ago


    Bradford, United Kingdom Bristol Street Motors Full time

    **Bristol Street Renault Bradford** Here at Bristol Street Renault Bradford, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary with an OTE...

  • Customer Service

    6 days ago


    Bradford, United Kingdom Adecco UK Full time

    Amazing Opportunity for a Customer Service advisor to start immediately - Bradford City based. Ongoing Temporary with a possibility of permanent This role will suit someone with a Customer Service / Admin background Role To answer inbound calls and log calls/take messages around 30-40 calls a day Pay £11 per Hour Hours Monday to Friday 9am to...

  • Customer Advisor

    1 week ago


    Bradford, United Kingdom Yorkshire Water Full time

    **We currently have an exciting opportunity for a Customer Advisor to join the Developer Services Team. You will be working 37 hours per week based in Bradford, with some homeworking in place too, a hybrid working arrangement.** **This is a temporary role for 12 x months duration** **What will the role involve?** Developer Services works with commercial...


  • Bradford, United Kingdom Farr Associates Recruitment Ltd Full time

    Customer Care Advisor £23,030 plus overtime opportunity MAY 2024 start date available. New Positions Bradford Hybrid available or full-time office. My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal. The teams compromise of just...


  • Bradford, United Kingdom Headway Recruitment Full time

    Are you looking for a Customer Service role which doesn't involve working evenings or weekends? Are you someone who gets great job satisfaction from helping customers find a solution to their queries? If your answer is 'yes' to all of these, keep reading. We are currently recruiting for one of our well know and established clients based Bradford (BD4...


  • Bradford, United Kingdom Vertu Motors Full time

    **Vertu Honda Bradford** As one of the largest Motor Retailers in the UK, Vertu Motors continued success is based on strong performance, growth and leadership. Honda Bradford are part of this success story and we are currently recruiting a Service Advisor to join our outstanding team on a part time basis due to maternity cover! We are offering a £27,500...


  • Bradford, United Kingdom Sewell Wallis Full time

    We are looking for a motivated and experienced Customer Service Supervisor to lead and manage a team at our client based in North Bradford. The role is on a temporary to permanent basis, to start as soon as possible. As the Customer Service Supervisor, you will be confident working in a fast-paced environment whilst managing a team of Customer Service...


  • Bradford, United Kingdom Office Angels Full time

    **Temporary Customer Service Advisor-Immediate start!** **Start Date**: Immediate **Location**:BD4 - Bradford **Hours**: 9:00am - 5:00pm Monday to Friday 1 hour lunch **Duration**: Ongoing - Potential of a permanent position **Pay**: £11.00- per hour + Office Angels Benefits **What will you be doing?** - Answering all incoming calls with the...