Employee Relations Advisor
2 months ago
**Salary**: up to £35,000 (pro-rata'd) plus bonus, enhanced company pension, subsidised restaurant, onsite gym
**Location**:Warrington & Hybrid working
**Hours**:Part time up to 30 hours a week
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
**What will you be doing?**
As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees.
You will provide general ER, policy and legislative advice. Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK.
- Provide real time assistance to customers covering all first line ER queries, along with identifying when and where queries should be handed to specialist functions in ER and HR Services
- Work collaboratively with the other Business Unit HR and HR Services teams to enable cross-working and knowledge share for the benefit of all of our people.
- Be a self starter, supporting customers on complex issues with an empowered approach to providing solutions
- Ensure that SLAs/KPIs are met, with a robust first time resolution rate.
- Coach managers and employees the employment life cycle processes
- Responsible for regularly reviewing working practices, redesigning for efficiency
- An innovative mindset with a passion for innovative developments to working practices.
**What are we looking for?**
- Previous Employee Relations experience
- CIPD level 5 or working towards
- Shared Services or Helpdesk experience
- Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support
- Strong time management and efficient working practices with the ability to work off own initiative with mínimal support with the ability to self motivate
**Our promise to you**
Here at Veolia, we know that a genuinely good role goes both ways.
So alongside your salary, you’ll get an annual performance related Bonus, 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension, company share scheme and a range of employee discounts. Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.
**Job Type**: Part-time
Part-time hours: 30 per week
**Salary**: £34,000.00-£35,000.00 per year
**Benefits**:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: Hybrid remote in Warrington
Reference ID: JR7675
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