Customer Relations Advisor

5 months ago

Warrington, United Kingdom Certas Energy UK Ltd Full time

Are you a Customer Relations Advisor looking for a new challenge?

We have an exciting opportunity to join our Customer Relations team as a Customer Relations Advisor, based in our Warrington Office. The role offers hybrid working, with 3 days office based and 2 days remote, this is a full-time permanent role working 37.5 hours per week.

**As a Customer Relations Advisor you will have access to**:

- Competitive salary
- 25 days annual leave
- Annual leave buy, sell and carry options
- Company pension
- Life assurance (4x salary)
- Annual volunteering day

**Interested? We're looking for**:

- A positive 'can do' attitude, willing to go the extra mile and eager to develop new skills
- Patience and the ability to remain calm in stressful situations
- Attention to detail
- Excellent verbal skills
- Ideally from a customer service background but not essential
- Time managements skills
- Excellent communication and interpersonal skills

**Company Information**

Certas Energy is the leading independent distributor of fuels and lubricants in the UK.

With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

**_ Certas Energy Ltd is an Equal Opportunities Employer_

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