Office Administrator
5 months ago
**About us**:
MSL Global are an experiential events agency, we transform ideas into immersive experiences that captivate, inspire, and leave a lasting impression for global brands. We provide an end-to-end solution for our clients, from concept through to the design, operations through to delivery and warehouse storage.
**About the role**:
**Key responsibilities**:
- Coordinate incoming and outgoing shipments of assets, ensuring accurate customs documentation and timely delivery.
- Oversee inventory management processes, including receiving, storing, and packing assets and maintaining organised warehouse storge areas.
- Collaborate with operations and third party contractors to obtain accurate quotes.
- Conduct regular inventory audits for client updates and asset control.
- Produce regular updates and reports to management on inventory audits, enquiry status and financial budgets.
- Implement process improvements to enhance client satisfaction and team efficiencies.
- Provide exceptional customer service to account stakeholders, addressing inquiries and concerns in a timely and professional manner.
- Assist with special projects and perform other duties as assigned by management.
**Experience**:
- Strong knowledge of inventory management principles and warehouse best practices.
- Excellent written communication and interpersonal skills, with the ability to interact effectively with cross-functional teams.
- Provide exceptional customer service to account stakeholders, addressing inquiries and concerns in a timely and professional manner
- Ability to prioritise tasks and manage time efficiently in a deadline-driven environment.
- Attention to detail and accuracy in data entry and record-keeping.
- Previous experience in understanding customs and carnet processes for overseas shipments, an advantage, but not essential.
- Adaptable, problem-solver to be both hands-on in the warehouse and also competent using Microsoft 365 and Excel.
If you are ready to take on a challenging and rewarding role to grow your career in events and account management, please send us your CV.
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to Commute:
- Bordon (required)
Work Location: In person
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