Client Servicing Administrator
5 months ago
We are recruiting for 2 Client servicing administrators to join a busy Insurance company based just outside Bordon. This role is a dedicated administration support to the client servicing team.
This role will suit someone who is seeking a career development role or someone who is looking to work in a admin role for the foreseeable.
This is a full time office based role.
**Responsibilities**:
- Provide exceptional client service and support
- Answer phone calls and respond to client inquiries in a professional and timely manner
- Assist clients with account setup, troubleshooting, and general inquiries
- Maintain accurate and up-to-date client records and files
- Perform data entry tasks to update client information in the system
- Assist with administrative tasks such as filing, scanning, and organizing documents
- Collaborate with team members to ensure efficient workflow and client satisfaction
Qualifications:
- Strong clerical and office skills
- Excellent phone etiquette and communication skills
- Typing speed and accuracy
- Proficient in computerized systems and data entry
- Highly organized with attention to detail
- Previous experience in an administrative or customer service role is preferred
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Bordon, Hampshire (required)
Ability to Relocate:
- Bordon, Hampshire: Relocate before starting work (required)
Work Location: In person
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