Receptionist (with Administrative Duties)

4 months ago


Banbridge, United Kingdom Alternative Heat Full time

**Description**:
Alternative Heat specialises in the design, supply and installation of a wide range of Off-site Prefabricated solutions for the commercial M&E sectors throughout Ireland and UK. Through continuous investment within our teams, and our facilities, we have grown strongly over the years and established ourselves as a leader within the offsite pre-fabrication industry throughout Ireland and the UK.

Role
- To Support a busy reception area and be the first point of contact in the organisation (face to face or via telephone), focusing on providing an exceptional service.

|
**Job Title** |
**Receptionist**
|
**Location** |
**Head Quarters - Banbridge, Co Down**
|
**Hours** |
**37.5hrs per week; 8.30am to 5.00pm Monday - Friday**
|
**Salary** |
**Competitive depending on experience**
|
**Responsible to** |
**Travel And Reception Lead**
|
**Closing Date** |
**29th November at 5pm**

**Key Responsibilities**:
Core Responsibilities of role:

- Meet and greet visitors entering the business and ensuring the correct screening, sign in/sign out procedures/documentation are completed.
- To answer the telephone in an efficient and professional Manner, screen and direct calls, take and relay messages and provide information to callers.
- Ensure the reception area and meetings rooms are neat and tidy at all times.
- Receive and sort all incoming post/deliveries and distribute to the relevant departments. To frank all outgoing post and deliver to the post office.
- To maintain and place stationary/orders relevant to both reception and head office, double checking the orders when they arrive that it is correct and placing the items in the stationary cupboard.
- To maintain and order supplies for tea stations, coffee machines, canteen and place milk orders.
- To manage the conference/meeting room booking system, organising and accepting meeting requests, scheduling appointments and arranging any necessary catering.
- To assist the senior receptionist (in their absence be responsible for) booking all travel associated with the company to include but not limited to booking flights, carparks, trains, hotel and car-hire.
- To record, update budget spreadsheet and electronically file all confirmations/details associated with each aspect of travel for the company i.e. individual, job, cost etc.
- Update the company credit cards and chase any outstanding receipts/confirmations and saving them in the correct format.
- To check and approve payments on 4P systems and allocate to the correct jobs codes.
- To support other departments with general administrative duties on as and when required basis.
- Any other duties deemed necessary by management

**Skills, Knowledge and Expertise**:
**Essential Criteria**:
Previous experience working in a busy reception area/office environment

Excellent communication skills, written and verbal.

Proficient in use of Microsoft Office packages in particular Outlook, Word and Excel. Ability to work alone on your own initiative and as part of a team.

Accuracy and good attention to detail skills

Good organization and time management skills

Discretion and the ability to maintain confidentiality

**Desired Criteria**:
Previous experience in booking/arranging travel

Experience in dealing with a high volume of phone calls.

**Benefits**:

- Full in-house training and career development opportunities
- Competitive pension scheme
- Life assurance scheme
- Health cash plan
- Free annual health check during working hours
- 30 days annual leave increasing in line with length of service.
- Social events organised for all employees throughout the year via our Health and Wellbeing committee.
- Secure, free onsite parking
- Free Coffee, Hot Chocolate, Tea, and Fruit provided daily.
- Friendly and supportive working environment in state-of-the-art facilities

**Alternative Heat is an equal opportunities employer.**

**About Alternative Heat**:
With over 17 years of experience within the Commercial Offsite Fabrication industry, Alternative Heat have established themselves as a market leader in this sector.

Located centrally between Dublin and Belfast our 8.5 acre Head Office and feabrication facilities, which are fully equipped with overhead cranes and 8,000m² of workshop floor area, provide an ideal factory construction environment which is reflected in the high quality solutions we offer.

We employ a strong team of design engineers, CAD technicians, contracts managers and skilled trades personnel who utilise their vast industry experience to assist in the design, fabrication and delivery of our bespoke MEP solutions, which we supply throughout the UK and Ireland.



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