Business Support Officer

19 hours ago


Whitstable, United Kingdom Connect2Kent Full time

Connect2Kent are currently recruiting for 3 x business support officers for the East Kent Children In Care.

**Information**
- Whitstable
- Hybrid Working
- Full time

**Main duties and responsibilities**:

- To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring themto the appropriate person, and receiving visitors in a courteous, prompt and efficient manner.
- To monitor and update systems in an accurate and timely manner. This includes mailboxes and information management systems, databases and electronic files.
- To quality assure data held on different systems to ensure accuracy, in order to provide reliable information on which management decisions can be made.
- To produce all types of documents, drafting routine correspondence on behalf of the service and tracking responses within appropriate timescales, presented professionally and accurately.
- To arrange and coordinate meetings on behalf of the service, making best use of technology to prepare and support the meeting. To ensure that meetings run effectively, action points are followed up and accurate records are distributed as appropriate.
- To support the service with business related queries, including system and equipment set up for new and existing staff.
- To support managers in the processing and monitoring of a range of financial and procurement transactions to help ensure that budgets are properly managed and procurement policy adhered to.
- To participate and engage with service and county-wide Business Support Service meetings and events.
- To work flexibly to ensure that service users and practitioner needs are met, and in line with the task at hand.

Please feel free to contact if you have any questions.



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