Junior Patient Administrator

1 month ago


Haywards Heath, United Kingdom Medserv Full time

**_Respectfully, we do not require the assistance of recruiters at this time_**

**Role**: Junior Patient Administrator

**Team**: RPM

**Location**: Haywards Heath - office based

**About us**:
Medserv is an Irish company that was established in 2005 and has rapidly grown as the largest registered company specialising in Medical billing in Ireland and the UK. Our clients include many of the top hospital consultants/consultant groups, including surgeons, physicians, anaesthetists, radiologists and pathologists from all major hospitals throughout Ireland and the UK.

**Role Overview**:
**Duties & Responsibilities**:

- Coordinate and synchronise multiple consultants' calendars with external calendars, ensuring accurate scheduling and avoiding conflicts.
- Regularly update and maintain the consultants' calendars, making adjustments as necessary and notifying relevant parties of any changes.
- Act as the primary point of contact for external calendar integration requests, liaising with clients to facilitate smooth scheduling processes.
- Collaborate with consultants and team members to prioritise and schedule appointments, meetings, and events based on availability and preferences.
- Monitor and track consultants' availability, ensuring that all appointments and commitments are accurately reflected in the calendar system.
- Assist in resolving scheduling conflicts and offer alternative solutions to accommodate various stakeholders' needs.
- Support the team with ad hoc administrative tasks, including data entry, expense tracking, and filing documents.

**Requirements & Skills**:

- Attention to detail is essential
- Comfortable speaking with clients or third parties, i.e. secretaries, hospital personnel
- Ability to work on own initiative
- Ability to multi-task/be flexible to the needs of the role
- Ability to communicate/report effectively with manager/team members/clients and third parties
- Ability to work to targets
- Must be a team player

**Package**:

- Competitive salary
- Team performance bonus
- Pension contribution
- Health Insurance
- Life Assurance
- Gym membership
- Access to EAP services
- Sick leave
- Additional annual leave based on length of service
- Support for professional development
- Sports & Social events
- Healthy food with comfortable on-site recreational facilities
- Close to public transport facilities

**Additional info**:

- Role commences immediately
- This is a full-time position based in our office



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