Information Access Support Officer

9 months ago


Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

**Previous applicants need not apply**

We require support for our busy information access department. The post holder will be expected to provide administrative support to service users in release of health records under the Data Protection Act and information under the Freedom of Information Act. We take a high volume of post and telephone calls into the department and we need dedicated clerical officers. The role is an admin function and the post holder will need to be skilled in other administrative aspects such as MS Office. This is not a reception role. We support an agile working philosophy once you have completed training.

Main duties of the job
- Answering telephones swiftly with a welcoming manner
- Monitoring of release dates to ensure that all recipients receive their correspondence within the legal timescales
- General support to the team

Specifically, the role is associated with general clerical duties supporting Data Protection compliance within the Trust.

The role is crucial to the success and smooth management of all aspects of this function, including the commitment to and support of the following initiatives:

- Data Protection Act/GDPR compliance
- Freedom of Information Act compliance

Salford Royal was chosen as a Centre for Global Digital Exemplar (GDE) the Digital Team have played an instrumental part in this and have led the way in successfully launching many initiatives, identifying our Trust as one of the most digitally mature Trusts in England with regards to Health Informatics and the pioneering use of the Electronic Patient Record (EPR) System, plus much more.

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Home to the Manchester Centre for Clinical Neurosciences, Greater Manchester Trauma Hospital and the Geoffrey Jefferson Brain Research Centre, Salford is improving care for some of the sickest patients in the region, and delivers a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.



  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: **This is an agile role and can be based at Salford or Oldham or with Home Working (minimum 1 office day per week).** We are looking for individuals that can provide a service to patients and staff in release of health records under the Data Protection Act and Freedom of Information Act. Ideally you will have a good understanding of...


  • Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    This is an agile role and can be based at Salford or Oldham or with Home Working (minimum 1 office day per week). We are looking for individuals that can provide a service to patients and staff in release of health records under the Data Protection Act and Freedom of Information Act. Ideally you will have a good understanding of patient confidentiality and...


  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...

  • Office Administrator

    7 months ago


    Oldham, United Kingdom Allied Access Ltd Full time

    **Company**: Allied Access **Location**: Oldham **About Us**: Allied Access is a leading provider of scaffolding, mast climber, and hoist solutions in the North of England. With a commitment to safety, quality, and environmental sustainability, we strive to deliver exceptional service to our clients while prioritising the well-being of our employees and...


  • Oldham, United Kingdom Page Personnel Full time

    Great Opportunity as an Immediate Start - Fantastic 12 month Fixed Term Contract **About Our Client**: My client provides quality homes and support services within the community, supporting the most vulnerable. They provide support services to tenants by giving appropriate advice and assistance to help them live independently. **The key responsibilities of...


  • Oldham, United Kingdom Page Personnel Finance Full time

    A fantastic new opportunity working as a full time Housing Support Officer based in Oldham. The 12-month fixed term contact has a salary on offer between £22,000 and £24,000. This role is based on full time hours on site. **Client Details** My client provides quality homes and support services within the community, supporting the most vulnerable. They...


  • Oldham, United Kingdom Page Personnel Finance Full time

    A fantastic new opportunity working as a full time Housing Support Officer based in Oldham. The 12-month fixed term contract has a salary on offer, between £22,000 and £24,000. This role is based on and off site. **Client Details** My client provides quality homes and support services within the community, supporting the most vulnerable. They provide...


  • Oldham, United Kingdom POINT Full time

    **Purpose**: To provide accurate, relevant information, advice and support to Parents and Carers of Children and Young People with Special Educational Needs and Disabilities; and Young People 16+ about their own Special Educational Needs and Disabilities through casework. To promote effective working partnerships with, but not limited to Parents, Carers,...


  • Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    The People Information Systems team provide a service for the whole of the Northern Care Alliance. We manage the Electronic Records Systems (ESR) which holds HR, training and payroll information for all the staff employed across the Trust. We are looking for a new team member with well-developed IT and data inputting skills. Previous experience in an NHS...

  • Macmillan Information

    6 months ago


    Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    We now have a vacancy for a part time, Band 4 Macmillan Information & Support Service Assistant to work at the Royal Oldham Hospital. You will assist the Macmillan Information & Support Service Team in developing and delivering the service across Oldham, Bury & Rochdale to improve cancer patient and carer experience. Support patients, carers, relatives and...


  • Oldham, United Kingdom Howarth Housing Group - Lifeline NW CIC Full time

    Job Title: Housing Support Officer Location: Oldham & Salford with potential travel across Greater Manchester **Salary**: £24,000 per annum, rising after probationary period. Working Hours: Monday to Friday, 9:00 AM to 5:00 PM Job Requires**:*valid UK driving license and access to a car** Job Summary: We are seeking a dedicated and compassionate...

  • Macmillan Information

    7 months ago


    Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: **We now have a vacancy for a part time, Band 4 Macmillan Information & Support Service Assistant to work at the Royal Oldham Hospital.** You will assist the Macmillan Information & Support Service Team in developing and delivering the service across Oldham, Bury & Rochdale to improve cancer patient and carer experience. ***Previous...


  • Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Oldham, United Kingdom Reed Talent Solutions Full time

    We have a fantastic opportunity for Three Business Support Officers working at a Leading Local Authority in Greater Manchester. This is a full-time role for the next 3 - 4 months. **The Role** Your role will be to provide effective business support by working as part of a team and to contribute to excellent service delivery. You will be supporting the...


  • Oldham, United Kingdom CP Housing Full time

    CarePoint Housing is seeking a Supported Housing Officer to support a new scheme in Oldham. This role is pivotal in working with a dedicated team of support staff aimed at aiding adults with complex support needs. Key Responsibilities: - Conduct regular visits to tenants, providing housing-related support for a minimum of 3-5 hours per week. - Manage the...


  • Oldham, United Kingdom The Guinness Partnership Full time

    We have an exciting opportunity for a Customer Support Officer to join our team in Oldham on a full-time, permanent basis. We operate a hybrid working basis which offers the opportunity to work in the Oldham office 2 days per week and from home 3 days a week. **Overview of the team** The Customer Support team consists of 25 people all working hard to...


  • Oldham, Oldham, United Kingdom WeDoData Full time £41,354 - £45,054

    We are seeking an experienced Information Systems Lead to join our team at WeDoData. The successful candidate will be accountable for the operation of Student Records and Examinations systems and processes, developing and maintaining a detailed understanding of the requirements of all funding and regulatory bodies in order to provide a comprehensive and...