Information Access Support Officer

4 weeks ago


Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

**Previous applicants need not apply**

We require support for our busy information access department. The post holder will be expected to provide administrative support to service users in release of health records under the Data Protection Act and information under the Freedom of Information Act. We take a high volume of post and telephone calls into the department and we need dedicated clerical officers. The role is an admin function and the post holder will need to be skilled in other administrative aspects such as MS Office. This is not a reception role. We support an agile working philosophy once you have completed training.

Main duties of the job
- Answering telephones swiftly with a welcoming manner
- Monitoring of release dates to ensure that all recipients receive their correspondence within the legal timescales
- General support to the team

Specifically, the role is associated with general clerical duties supporting Data Protection compliance within the Trust.

The role is crucial to the success and smooth management of all aspects of this function, including the commitment to and support of the following initiatives:

- Data Protection Act/GDPR compliance
- Freedom of Information Act compliance

Salford Royal was chosen as a Centre for Global Digital Exemplar (GDE) the Digital Team have played an instrumental part in this and have led the way in successfully launching many initiatives, identifying our Trust as one of the most digitally mature Trusts in England with regards to Health Informatics and the pioneering use of the Electronic Patient Record (EPR) System, plus much more.

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Home to the Manchester Centre for Clinical Neurosciences, Greater Manchester Trauma Hospital and the Geoffrey Jefferson Brain Research Centre, Salford is improving care for some of the sickest patients in the region, and delivers a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.



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