Inbound Call Centre Agent

3 days ago


Rotherham, United Kingdom Leger Shearings Group Ltd Full time

**Location**: Canklow, Rotherham

**Salary**: £19,000 + uncapped commission - achievable OTE of £32,000

Established for nearly 40 years, the Leger Shearings Group is the leading provider of escorted holidays across UK, Europe and worldwide by luxury coach, air, & cruise. As our business grows, we’re looking to increase our team & are looking for driven sales professionals with big personalities to join the sales team in our contact centre.

You will be working across multiple campaigns providing customers with their dream holidays, working within a vibrant team you will be provided full product training and first-class ongoing coaching and development. As reward for your hard work skills and expertise we offer uncapped sales commissions so when it comes to your earning potential the sky really is the limit

We will also be introducing home working options for agents that meet sales and adherence/productivity targets.

**The role**:

- Answer calls on the inbound line to customers discussing their travel plans and sell the perfect holiday package to suit the customers wants and needs.
- Consistently demonstrate a strong focus and drive to achieve targets within agreed deadlines
- Work as part of the sales team as well as working independently to handle and manage workloads
- Demonstrate up to date product and brand knowledge while having in depth knowledge relating to our portfolio of destinations and supplier products
- Achieve and exceed company, team and individual objectives relating to sales targets
- This role requires a minimum requirement of 2 years experience in a call centre/customer service environment

**The benefits**:

- Recently refurbished offices based at Canklow, less than 1 mile from Rotherham town centre
- Free on-site parking
- 22 days holiday + bank holidays - increasing after 1st year
- Additional leave for birthday
- Up to 5 days additional leave & up to £1500 allowance towards a Leger Shearings Group holiday
- Friends & family discount
- Daily, weekly & monthly incentives ranging from food to vouchers & top tech

**Salary**: £19,000.00-£32,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- ROTHERHAM: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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