Customer Service Representative

5 months ago


Rotherham, United Kingdom Novax Recruitment Ltd Full time

**Customer Service Representative**
**Rotherham**
**£10.50 per hour**
**Full Time Contract**

Novax Recruitment is actively seeking a Customer Service Representative based in Rotherham. This is a rolling contract working full time hours. The position is fully office based.

Responsibilities include:

- Dealing with queries and issues over the phone
- Handling inbound calls with a high level of call volume, remaining professional and courteous at all times
- Signposting for other services on behalf of the client, handle complaints and escalate when necessary
- Taking payments over the phone
- Assisting with general adhoc administrative duties, including typing, electronic filing, updating databases, completing forms and other tasks as required

Skills and experience required:

- Contact centre/call centre experience required
- Strong communication skills and telephone manner
- Strong IT skills including a range of software and databases

For more information, please contact Euan at Novax on 01616670023 or follow the job advert to apply



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