E-commerce Assistant

6 months ago

Altrincham, United Kingdom Banner Full time

The Banner Group is on a digital transformation journey. Our industry is not known for its state-of-the-art technology, but with your help, we will drive modernisation. You will be involved in delivering multiple day to day and long term projects. This will give you plenty of opportunities to develop and upskill yourself at a pace that you are comfortable with.

The Ecommerce Assistant plays a vital role in supporting the execution of online strategies to enhance the customer experience and maximise sales. This position involves collaborating with cross-functional teams, managing product listings, co-ordinating assets to be used across the web journey as well as day-to-day administrative tasks.

**Let's take a look at your tasks**:

- Upload product imagery.
- Work with wider teams on the accurate categorisation of products.
- Implement changes to navigation and filters throughout the customer journey.
- Work closely with the design and marketing teams to brief visually appealing assets to promote the range.
- Implement merchandising strategies to highlight featured products and promotions.
- Maintain product recommendations, analysing performance and making suggestions to optimise further.
- Ensure launches are delivered on time and to a high standard.
- Work closely with marketing, sales, and customer service teams to align e-commerce activities with business goals.
- Manage digital team requests board and assign tasks to the relevant team member.
- Update sales and photography trackers.
- Support the E-commerce Manager in updating/maintaining trading plan documents.

**Data/Competitor Analysis led tasks**:

- Utilise product reports to inform merchandising decision-making.
- Generate basic reporting when requested by E-commerce Manager.
- Monitor competitor websites to stay informed about industry trends and pricing strategies.
- Provide insights and recommendations based on competitor analysis.

**The kind of attributes we are looking for**:

- Excellent organisational and time management skills.
- Proficiency in Microsoft Excel or other data analysis tools would be advantageous.
- Strong communication and collaboration skills.

**And lastly qualifications**:

- Previous experience in e-commerce or merchandising is advantageous.
- Familiarity with online platforms and content management systems (CMS) is desirable.
- Strong organisational skills and attention to detail.

**Your working week will look like this**:
This is a 39 hour per week contract. Our working days are Monday to Friday 8.30am to 5pm, with no weekend work. Unusually for a wholesale business, we finish at 3pm on a Friday during our off-peak season.

The role offers a hybrid working model. Typically our team of 4 work from the office on Tuesdays and Thursdays because it is super important for every team member to enjoy the benefits of collaboration, and maintain a positive team spirit.

**When can I start**

Immediately

**What’s our location**

We're located here.

Minutes away from Altrincham town centre. We have some great shops within walking distance of the office and we have free parking.

**Other things you might like to know**
- Celebration leave
- Hybrid working
- We'll set you up with a Laptop
- During winter hours you get to finish at 3pm on a Friday
- Adding a great transformation story to your CV
- And so much more...

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