Customer Call Handler

6 months ago


Stockport, United Kingdom Page Personnel Full time

Temporary to permanent opportunity
- Working for a well-known organsation

**About Our Client**:
Page Personnel are partnering with a well-known not for profit organisation in the Stockport area. They are now looking for an experienced Customer Call Handler to join them on a temporary basis with the opportunity of going permanent.

As a Customer Call Handler you will:

- Handle inbound calls in a professional and friendly manner
- Provide a falls lifting service, using the appropriate equipment, to minimise ambulance call outs
- Ensure that services are delivered in line with our client's policies and procedures
- Monitor CCTV and Door Entry systems at a variety of blocks across Stockport

**The Successful Applicant**:
To be successful in this role:

- Will **hold a full UK driving licence (essential)** but don't need access to your own car
- **Be fully flexible (5 out of the 7 days) in the week as there are different shift patterns early (6.45am-2.45pm), late (2.30pm-10.30pm) and nights (10pm-7am) on a rational basis**:

- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure
- Able to work in a team setting as well as independently
- Strong IT skills

**What's on Offer**:
In return, our client can offer:

- Competitive salary
- Immediate start date
- Temp to perm opportunity
- Great career opportunities


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