Customer Service Advisor

1 month ago


Swindon, United Kingdom CSnotepad Full time

**What jobs do we have on offer?**

We currently have full-time and part-time positions available in our relaxed Highworth office. You will be handling inbound customer service calls on behalf of our growing customer base.

Working hours are between 8:30am and 6:00pm Monday - Friday (start and finish times vary) If you are looking for part-time hours we are happy to discuss your availability.

**What do I need to know about working for you?**

The calls you will be handling are all inbound (this is not a sales role and there is no cold calling). We take calls on behalf of hundreds of different private companies and several national charities, your role will include taking messages, connecting calls through to customers and sometimes processing orders.

We run a very straightforward and honest business. We expect our call team to work hard when we’re busy, (you should expect to be handling calls for between 50% and 75% of your day), but when we’re not we like to give you the freedom to make use of this time, for example use the internet, read a book or study in-between answering calls and chats. We don’t ask you to dress formally in the office, we just need you to be reliable and committed to the role.

If you perform well there’s no cap on your pay increases, bonuses and progression within the company. We believe in rewarding those who are hardworking, have a good work ethic and who can be relied upon by the rest of the team.

**What skills do I need to work with you?**

As you’ll be working on the phone and taking basic information from callers we have simple requirements:

- Polite, friendly and positive
- Able to speak English clearly and spell to an acceptable level
- Have familiarity with typing on a computer

**Do I need experience?**

No. We don't require you to have experience as full training will be given.

**What do I get paid?**

We’re not shy when it comes to rewarding hard work, once you’ve worked with us for 3 months we’ll give you a £150 welcome bonus as a thank you for your commitment. You can also earn up to an additional £300 or more per month on our realistic and achievable bonus scheme.

Your starting salary will be £24,000, with up to £3,000 in additional straightforward bonuses available and an annual review.

**Is this job right for me?**

If you are committed to working hard when it’s busy, are happy answering customer service calls, want to be rewarded financially for your hard work, enjoy the flexibility to use free time at work for personal things, and love working as part of a relaxed and friendly team, then yes this should be for you.

**Job Types**: Full-time, Part-time, Permanent

Pay: £24,000.00-£26,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- If you are looking for part time hours, please let us know how many hours in total per week you would be able to work and across which days. Our opening hours are 8:30am-6pm Monday-Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


  • Service Advisor

    4 weeks ago


    Swindon, United Kingdom Carite Service Centre Ltd Full time

    **About Us**: Carite Service Centre is a multi-award-winning automotive service centre dedicated to providing exceptional customer service, vehicle maintenance and repairs. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted name in the automotive industry. **Position Overview**: We are...


  • Swindon, United Kingdom Tru Talent Full time

    Customer Service AdvisorBasic Salary: Up to £30,000Working Hours: 45 hours, Monday - FridayLocation: SwindonNew vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous...


  • Swindon, United Kingdom Coll Search Ltd Full time

    **CUSTOMER SERVICE ADVISOR - SWINDON** Our client is an approved **DAF Truck dealership** located in **Swindon** and are on the lookout for a dedicated and knowledgeable **Commercial Vehicle Service Advisor**. As their new Service Advisor, you will join their friendly team which will see you **working Monday - Friday 08:00am - 5:30pm & every other Saturday...


  • Swindon, United Kingdom CHANNEL ALT LTD Full time

    We are seeking a Customer Service Advisor to join our team in London. The Customer Service Advisor will play a crucial role in ensuring our customers receive exceptional service and support. **Responsibilities**: - Provide accurate information about products, services, and company policies. - Handle customer complaints and issues, working towards a...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. This is a straight Permanent role.** **Role duties**: - ** Liaise directly with customers to provide assistance**: - ** Book in appointments**: - ** Update jobs**: - ** Co-ordinate...


  • Swindon, United Kingdom Thames Water Utilites Full time

    We’re looking for people with a genuine passion for people and delivering excellent customer service to every customer, as well as the desire to learn and be the best you can be. We’re not looking for bags of experience, just a can-do attitude, a customer-first approach and a willingness to learn! As a Customer Advisor, your role is pivotal in ensuring...


  • Swindon, United Kingdom Thrive Group Full time

    Customer Services Advisors required for long term temporary work based in Swindon. These positions are for immediate starts and are based on full time hours 9.00am to 5.00pm Monday to Friday with rotational weekend working. Working as part of a professional customer services team, the job role is both varied and challenging, therefore we seek candidates who...


  • Swindon, United Kingdom ContactCORP Full time

    Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team. The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively. Customer Service Assistant...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. To be considered for this role It is essential that you have had previous experience working within the automotive industry.** **This is a Permanent role.** **Role duties**: - **...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    **About the Customer Service Advisor role**: - Monday to Friday - No weekends! - Working hours are 9am-5.30pm - £23K per annum - Temp to Perm role - Based in Stratton area (on main bus route) **Duties for the Customer Service Advisor role**: - Liaise with other internal team members - Complete reporting, ensuring that reports are accurate and submitted...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    We are looking for 2 Customer Service Advisors (Full Time) for a family run company based in the Cricklade area. **About the Customer Service Role**: - Working hours are Monday to Friday, 7.30am-3.30pm + 1 in 4 Saturdays, 8am-2pm - Based in Chelworth Industrial Estate, SN6 6HE (due to location you will need own transport or live locally) - Salary is up to...


  • Swindon, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Dorcan Recreation Complex. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    **Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. Easily accessible by public transport. Onsite Parking available. The role of Patient Services Advisor is to handle all...


  • Swindon, United Kingdom Thames Water Utilites Full time

    We’re looking for people with a passion for providing high-quality customer service to join our Contact Centre in Swindon as a Customer Advisor. Don't worry if you haven’t done this before, what’s important to us is a proactive outlook, a ‘customer first’ approach, and a great attitude! **What you’ll be doing as a Customer Advisor** In this...


  • Swindon, United Kingdom Niche Recruitment Ltd Full time

    If you are looking for new job in 2023, then we have some exciting Customer Service Roles to start in February, working with one of Swindon's leading employers. If you are passionate about providing great customer service and looking for an employer who can help you progress your career, then we would love to hear from you. Maybe you work in retail and...

  • Advisor services

    4 weeks ago


    Swindon, United Kingdom OutsideClinic Full time €22,369

    Job Title: *Customer Service Advisor Hours: *Monday to Friday 37.We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We...

  • Advisor services

    4 weeks ago


    Swindon, United Kingdom OutsideClinic Full time €22,369

    Job Title: *Customer Service Advisor Hours: *Monday to Friday 37.We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We...


  • Swindon, Swindon, United Kingdom i2i Recruitment Consultancy Full time

    Customer Service Advisor - JANUARY STARTSwindon£11.53p/h | Temporary until May 2023 | Full Time | 37.5hrs:Monday - Friday 8:30 - 5:30PM | 1 in 3 Saturdays 9:30 - 12:30My highly reputable client is looking for a customer service advisor to support their financial services.The Role: Manage and respond to a high volume of inbound calls Ensure callers' requests...


  • Swindon, United Kingdom Thames Water Utilities Ltd Full time

    We’re looking for enthusiastic people with a passion for helping others to join our First Contact Resolution team based at Walnut Court in Swindon as a **Customer Advisor**. **What you’ll be doing** As a **Customer Advisor **working in our **customer-centric contact centre,** you’ll answer **inbound calls** from our customers. Every call is different...


  • Swindon, Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, permanent, £21,100 + 5% company bonus, SwindonCustomer Service AdvisorPermanent37.5 hour week. 7.5 hour shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat/Sun5 shifts per week£21,100 + 5% company bonusOffice Based in Swindon Town Centre25 days holiday plus Bank HolidaysThis company is fast paced, innovative and growing in the...