Customer Account Manager

3 days ago


Coleshill, United Kingdom TMR Group Ltd Full time

Customer Account Manager
Coleshill
Up to £23,700 + 10% Bonus

The Company
This is an SME that has a 5-star rating and supplies into 100 countries with over 6000 customers.
Why Would I Want to Work Here?
A business that is investing heavily in training and development of its staff and provide internal communications, so you are always aware of what is going on within the business. The role comes with free parking, quarterly and annual company bonuses, freetea and coffee, 25 days holiday plus BH’s and full training is provided. Working hours are 8:00 am - 4:30 pm or 9:00 am - 5:30 pm on a rota basis with agreed work from home after 6 months of training.
The Role of Customer Account Exec
As an Account Manager you create long-term, trusting relationships with customers. The Customer Account Manager’s role is to oversee a portfolio of customers, ensure all customers receive an experience that is second to none.
The scope of the role
- Manage the day-to-day customer experience for a portfolio of customers ensuring agreed service standards are provided and coordinating corrective action as required
- Manage customer orders, prepare and proactively follow up on quotations
- Ensure contractually agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas to ensure any issues are resolved in a timely manner to the customer’s satisfaction.
- Provide administrative support to contracts outside the defined portfolio base, as required
- Effectively utilise the relevant software to maintain accurate and up to date records and provide related reports as required.
Experience Required
- International languages required and proficient in English, writing and speaking
- Good understanding and interest in E-Commerce and using online tools and software
- Solid experience with order processing through Software, CRM software and Office 365
Initial interviews will be held by Teams or Zoom and there will be 2 stages.
Job ID: 5320



  • Coleshill, United Kingdom Certas Energy Full time

    **We currently have a vacancy for a Customer Account Manager to join our friendly team at our Coleshill office, on a Full Time and Permanent basis working 40 hours per week.** **As a Customer Account Manager at Certas Energy, you’ll have access to**: - Competitive commission - up to £6k OTE - Career progression within a multi layered sales structure -...

  • Key Account Manager

    21 hours ago


    Coleshill, United Kingdom Premier Engineering Full time

    Job Title**:Key Account Manager** Job Type**:Permanent** Location**:Coleshill, Birmingham** Salary**:£40K - £45K** Industry**:Food & Pharmaceutical** Premier Engineering has engaged with a key client and a world leader in Gas manufacturing, technologies and services. Due to a huge growth in business, a new opportunity has arisen for a Key Account Manager...

  • Key Account Manager

    6 months ago


    Coleshill, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Salary: circa £50,000 Location: Hams Hall We are seeking a dynamic and experienced Key Account Manager to join our team. In this role, you will be responsible for managing and developing key client accounts, ensuring their supply chain needs are met with excellence. You will work closely with clients to understand their business objectives and...

  • Account Manager

    22 hours ago


    Coleshill, United Kingdom Reed Business Support Full time

    A brilliant opportunity has arisen for confident sales professional to join a global business local to Coleshill. The team are currently working remotely, so this role will be remote to start with however you will return to either the office in Coleshill or Kingsbury/Tamworth at some point this year, This client of ours is a multi-billion pound business...


  • Coleshill, United Kingdom SF Recruitment Full time

    SF Recruitment are working in partnership with a private equity backed multi-site retail group who are looking to onboard a Management Accountant to their team based in the East Birmingham area. This is a fantastic role within a growing, commercial environmentwith real scope for development. Part-Qualified, Finalist or Qualified Accountants will be...


  • Coleshill, United Kingdom Pertemps Birmingham Industrial Full time

    Key Customer Success Manager - Large Logistics Distribution Business Hybrid role and flexible working on offer! Are you an experienced Logistics Key Customer Success Manager who wants to join a business that actively promotes within, gives clear and defined goals and helps employees fulfil their true potential? If so, we have the pleasure of recruiting for a...


  • Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have an opportunity for a Trainee Management Accountant to join our team within Vistry South Central Midlands, at our Coleshill office. As our Trainee Management Accountant, you will be responsible for supporting the Finance team and using the core financial systems, which are COINS, Anaplan and Microsoft Excel. This is a...


  • Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Salary: circa £50,000Located in Hams Hall, this role is ideal for a dynamic professional seeking to leverage their skills in customer account management.Job Description:We are seeking a seasoned Commercial Relationship Manager to join our team at Bertelsmann SE & Co. KGaA. In this role, you will be responsible for managing and developing key client...


  • Coleshill CP, United Kingdom Certas Energy Ltd Full time

    Key ResponsibilitiesThe key responsibilities of this Commercial Account Manager role include:Maximising commercial sales opportunities and customer experience through consultative selling, strong account management, up / cross selling and new customer acquisitionDeveloping and implementing effective sales strategies to drive growth and increase margin across...


  • Coleshill, United Kingdom International Forwarding Ltd Full time

    Duties will include: **Purchase ledger** - Weekly and monthly payment runs in both GBP and Euro, agreeing contras, maintaining cash books, purchase month end procedures including VAT returns, dealing with suppliers, statement reconciliation and EC sales. **Sales Ledger -** Transferring invoices from a separate package to Sage 200. Overseas credit control....

  • Assistant Accountant

    24 hours ago


    Coleshill, United Kingdom Sheridan Maine Midlands Full time

    **_"If I have seen further, it is by standing on the shoulders of giants.”Isaac Newton. _** Sheridan Maine is delighted to be working with a market leader in the Industrial Manufacturing industry. This is an inclusive and ambitious business who are looking to add an Assistant Accountant to their team.This position would suit a personable individualwho has...


  • Coleshill, United Kingdom Resolve Recruitment Services Full time

    **Customer Service Advisor, Coleshill** (Hybrid option) Resolve Recruitment are working with a multinational leading service provider within the têxtile management markets. Due to continued growth, they now seek several an experienced Customer Service Advisor to join their growing team in Coleshill, Birmingham. **NB: This role offers a potential career...


  • Coleshill, United Kingdom Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: Our Apprenticeship programme offers the opportunity for both face-to-face and virtual training to learn the skills and knowledge required for the role. You’ll pick up the ropes from a role model who you will shadow and work with for the duration of your apprenticeship. As an Apprentice with us you’ll be fully...

  • Group Accountant

    21 hours ago


    Coleshill, United Kingdom Reed Finance Full time

    We are seeking a fully qualified Accountant looking to work on a hybrid basis. - Being responsible for the day-to-day accounting, reconciliation and reporting of a portfolio of international operating entities in multiple jurisdictions, ensuring reconciliations are performed monthly and accurate balances are reported - Acting as the key point of contact and...

  • Accounts Payable Clerk

    7 months ago


    Coleshill, United Kingdom Walters People Full time

    Walters People have partnered with an industry leading business based in Coleshill in their recruitment of an Accounts Payable Clerk on an initial three month contract. The role will be paid hourly rate with the perm equivalent salary being £25k-£28k based on experience and will offer hybrid working. Walters People have partnered with an industry leading...

  • Key Account Manager

    2 months ago


    Coleshill, Warwickshire, United Kingdom CV-Library Full time

    Key Account Manager Coleshill, Birmingham (Hybrid) £45,000 - £50,000 + Commission + Company Car + Flexible working days + Progression Are you a results-driven Key Account Manager with a background in the fire and security industry, looking for an exciting opportunity to earn uncapped commission while driving growth for a dynamic and expanding...

  • Accounts Administrator

    7 months ago


    Coleshill, United Kingdom ESM Branding Ltd Full time

    ESM Branding are on the look out for an Accounts Administrator to join the team for a part time role! We expect this role will be for approx 10-15 hours per week but can be discussed and we are flexible on this. You will be responsible for issuing sales invoices, managing purchase invoices, bank reconciliations and compiling management accounts for the...


  • Coleshill CP, United Kingdom Michael Page (UK) Full time

    We are seeking a Senior Accounting Manager to join our team at Michael Page (UK). As a key member of the leadership team, you will be responsible for coordinating and directing the preparation of budgets and financial forecasts, as well as reporting variances. A proven track record in managing accounting operations, including billing, accounts receivable and...

  • Accounts Payable Clerk

    24 hours ago


    Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a great opportunity for an Accounts Payable Clerk to join our team within Countryside Partnerships South West Midlands, at our Coleshill office. As our Accounts Payable Clerk, you will be responsible for processing and maintaining accounts payable records and provide financial administrative support to regional...

  • Accounts Payable Clerk

    7 months ago


    Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a great opportunity for an Accounts Payable Clerk to join our team within Vistry South West Midlands, at our office in Coleshill. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality...