Customer Service Administrator
1 day ago
Scheduling Administrator
**Salary**: £20,200 plus bonus between £1,800-£3,600 pa
Location: Southend -On-Sea
**Who are we?**
A leading and rapidly expanding group who have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People and Extraordinary status in The Sunday Times 100 Best Company to Work For, for four years running.
They are one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of the business whether it be robotic lifting devices, wet weather canopies or new windscreen glues that will set even in damp or freezing conditions.
**What will my duties be?**
As a Scheduling Administrator, you will be responsible for the smooth running of the technicians’ day, including completing all administrative tasks, liaising with the technicians and customers, and ensuring the day-to-day schedule is running as planned. You will be taking calls from customers and booking and rebooking appointments.
- Completion of general administration duties to support the Deployment Centre Supervisor
- Speaking directly to customers and booking/rebooking appointments
- Ensure the efficient running of the scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
- Liaise closely through clear and timely communication with external customers, technicians, and field management.
- Assist with controlling and replenishing the consumable stocks for the relevant area.
- Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.
**What we’re looking for**:
- Excellent customer care skills
- Organised and efficient
- Happy to take inbound calls
- Can work under pressure and in a fast-paced environment
- Adaptable to working in a small team
- Proficient IT skills
- Able to demonstrate a good level of planning and organising own workload
- Ideally previous call handling/office/admin experience but this is not essential
**Full Training Provided**
This role would suit someone who is bubbly, friendly and who has a great passion for customer service. The role calls for someone who is a hard worker, a real people person and likes a varied job role.
**What are the salary and hours?**
8:00 am -4:30 pm Monday - Friday, with one in every 3 Saturday morning, 8:00 am - 12:00 pm with an afternoon back in lieu in the week. 37.5 hours per week.
The role will be working in the office in Southend - On - Sea, and you will be part of a dynamic and supportive team, working toward the same goals. Salary will be £20,200 plus a bonus between £1,800-£3,600 pa.
**What benefits are there?**
We offer 30 days holiday (including Bank Holidays) with the ability to buy and sell more days. We have a contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.
**Job Types**: Full-time, Permanent
**Salary**: £20,200.00-£23,800.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- On-site parking
- Sick pay
- Store discounts
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Southend-on-Sea, SS2 5RZ: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
-
Customer Service Administrator
5 days ago
Southend-on-Sea, United Kingdom Pure Resourcing Solutions Full timePure are happy to be working with a well established client based in Southend On Sea who are looking for a organised and customer focused 'Customer Service Administrator'. The role will involve preparing new and revised customer offers, as well as reporting,analysis and management of existing contracts, to both increase the quality of service delivered to...
-
Customer Service Administrator
7 days ago
Southend-on-Sea, United Kingdom CV-Library Full timeJob Title: Administrator Location: Southend Remuneration: £12 per hour Contract Details: Temporary, Full Time, Monday to Friday Are you looking for an exciting opportunity to showcase your customer service and administrative skills? Are you a detail-oriented individual who thrives in a fast-paced environment? Our client is seeking a talented...
-
Customer Service Administrator
1 week ago
Southend-on-Sea, United Kingdom The Recruitment Group Full time**Southend-on-Sea** **Temporary** **£10.00 per hour** **Monday to Friday 9am - 5pm** We're on the lookout for a Customer Service Administrator to join our well-established client based in Southend-on-Sea. **About the role**: As a Customer Service Administrator, your responsibilities will include: - Dealing with all internal and external enquiries...
-
Customer Service Administrator
7 days ago
Southend-on-Sea, United Kingdom Reed Business Support Full timeMy client based near to Southend on Sea, is looking to recruit an enthusiastic and motivated Customer Servicer Administrator to join their team. This permanent position is well suited to an individual interested in a career in sales, and you will gain hands-onexperience in a thriving and supportive workplace. You will work closely with sales managers to...
-
Customer Service Administrator
1 day ago
Southend-on-Sea, United Kingdom Pink Hygiene Ltd Full timePOSITIVE, FRIENDLY AND UPBEAT PEOPLE URGED TO APPLY Generous hourly rate on offer for the right person with good customer service experience A fast-growing, friendly company based in Southend is seeking an enthusiastic person to add to our current office team. The right person will help to deliver an outstanding service to our expanding customer base and...
-
Customer Service Administrator
2 days ago
Southend-on-Sea, United Kingdom Pink Hygiene Ltd Full timePOSITIVE, FRIENDLY AND UPBEAT PEOPLE URGED TO APPLY Generous hourly rate on offer for the right person with good customer service experience A fast-growing, friendly company based in Southend is seeking an enthusiastic person to add to our current office team. The right person will help to deliver an outstanding service to our expanding customer base and...
-
Customer Service Administrator
5 days ago
Southend-on-Sea, United Kingdom Reed Business Support Full timeI am currently recruiting for a part time Customer Service Administrator to join a Manufacturing company who pride themselves on the quality of their products. My client is seeking a new member of staff to join their friendly team based in Southend on Sea.My client is offering part time hours from 10am - 3pm but is flexible on start and finish time. You...
-
Service Administrator
3 days ago
Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time_Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe._ - Founded in 1919, the last 100 years at Olympus have...
-
Service Administrator
1 week ago
Southend-on-Sea, United Kingdom JJ Recruitment Services Full timeService Administrator Salary 23k to 25k Hours 8am to 5pm Monday to Friday Southend-on-Sea **About the Company** This customer are market leaders in the coffee, water & consumables vending machine industry. They are a well-established company that have been in the business for over 20 years. They are currently searching for a "Service Administrator" to...
-
Customs Administrator
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeJob Title: Customs Import ClerkThe primary objective of this role is to work as part of a team in customs administration, reporting to a Customs Team Leader/Manager. This involves signing and completing customs documents under Power of Attorney on behalf of clients, verifying client commercial invoices and packing lists to extract data for import...
-
Customer Service Coordinator
21 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Brook Street UK Full timeJob Overview:Brook Street UK is seeking a skilled Customer Service Coordinator to join our team at the Southend Courts. This is a long-term temporary, full-time role, requiring a highly organized and detail-oriented individual to work as part of the admin team.The ideal candidate will have excellent communication skills, both oral and written, and be able to...
-
Customer Service Agent
3 days ago
Southend-on-Sea, United Kingdom Adore Recruitment Full time**FANTASTIC OPPORTUNITY NOT TO BE MISSED** We are working with the top Insurance Specialists who have been looking after people’s holidays for over 20 years and covered over 27 million travellers - Are you motivated? - Thrive in a team environment? - Can offer first class customer service ? Then we would love to hear from you. **The role**: You will...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at CV-Library in Shoeburyness. The ideal candidate will have excellent customer service skills, strong interpersonal and verbal communication skills, and experience in reception or administration.The successful candidate will be able to use and operate a...
-
Customer Service Coordinator
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom BMW Group Retail Full timeKey Skills and QualificationsTo succeed in this role, you should have previous reception or administrative experience. You must be customer-focused, confident, and possess professional communication skills. The ability to multitask is essential. You will also be required to provide full reception support, including meeting and greeting clients and employees,...
-
Customer Service Advisor
4 weeks ago
Southend-on-Sea, United Kingdom Hood Group Ltd. Full timeJob DescriptionAre you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre! As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an...
-
Customer Service Representative
7 months ago
Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time_“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”_ Olympus are hiring for a **Service...
-
Customer Service Representative
7 months ago
Southend-on-Sea, United Kingdom One to One Personnel Full time**The Role: Client Services Account Executive £25,000 - £30,000 Southend Based.** Are you looking for an employer who values the work that you do, and one who will invest time in your long-term development? If so, please read on We are looking for a confident communicator with a Customer Service background in Print or Marketing to join a well-established...
-
Customer Service Executive
7 months ago
Southend-on-Sea, United Kingdom One to One Personnel Full time**The Role: Client Services Account Executive £25,000 - £30,000 Southend Based.** **Are you looking for an employer who values the work that you do, and one who will invest time in your long-term development? If so, please read on** **We are looking for a confident communicator with a Customer Service background in Print or Marketing to join a...
-
Service Customer Administrator
1 week ago
St Leonards-on-Sea, United Kingdom ASL Recruitment Full timeOur client has over 70 years’ experience of working on high-end projects, providing the design, manufacture, installation and service of ventilation and heating systems across the UK. They are looking for a **Service Customer Administrator** to join their hardworking and dedicated team in St Leonards, East Sussex. - Demonstrable experience within a...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeAbout the Role:We are seeking a highly skilled and motivated individual to join our front of house team as a Part-Time Receptionist / Administrator. This is an excellent opportunity to develop your administrative skills and provide exceptional customer service to our clients and staff members.Responsibilities:Develop and implement effective administrative...